Carson Dowell
Springfield,IL
Summary
Detail-oriented team player with strong organizational skills. Proven ability to effectively manage multiple projects simultaneously while maintaining a high degree of accuracy. Adept at prioritizing tasks and meeting deadlines in fast-paced environments. Committed to delivering exceptional results and contributing to team success. Skilled Mental Health Technician with four plus years experience and extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
6
6
years of professional experience
Work History
Security Therapy Aide Trainee
Elizabeth Packard Mental Health Center
2024.06 - Current
- Documented daily progress notes, detailing patient behavior, intervention outcomes, and any relevant observations.
- Provided structured therapeutic activities for patients, supporting their mental health recovery process.
- Contributed to the development of facility policies and procedures related to safety and security measures based on best practices in the field.
- Participated in ongoing professional development opportunities relating to mental health therapies and security practices to enhance job performance continuously.
- Developed rapport with patients through active listening and genuine empathy, fostering a supportive therapeutic environment.
- Managed challenging situations involving aggressive or uncooperative patients through verbal de-escalation techniques or physical restraint when necessary while maintaining patient dignity.
- Conducted thorough room searches as needed to identify contraband or potential hazards within the facility.
- Enhanced patient outcomes by assisting with therapeutic interventions such as guided relaxation exercises, cognitive behavioral therapy techniques, and anger management strategies.
- Assisted in the de-escalation of tense situations with effective communication and conflict resolution techniques.
- Collaborated with interdisciplinary teams to develop individualized treatment plans for patients, ensuring their safety and wellbeing.
Surgical Technologist Trainee
Memorial Medical Center
2024.03 - 2024.06
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
- Handled high-pressure situations calmly and efficiently, contributing to successful completion of critical surgeries.
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
- Demonstrated exceptional adaptability when faced with unexpected challenges or changes during surgery, responding quickly without compromising patient safety or procedural success.
- Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories, and organizing surgical tools.
Clinical Support Assistant
Springfield Clinic Cardiology
2023.09 - 2024.03
- Welcome patients to the clinic with a positive attitude
- Prepare patient files for our nurses and physicians
- Obtain patient information
- Perform simple diagnostic tests as instructed by more experienced medical personnel
- Maintain clean and hygienic work environment to promote patient health
- Prepare examination rooms for patient treatment by sterilizing medical equipment and sanitizing designated areas
- Reduced response times for urgent situations by efficiently triaging incoming calls from nurses or physicians requiring assistance.
- Answered phone calls and messages for medical facility, scheduling appointments, and handling patient inquiries.
CNA
Memorial Medical Center Psychiatric Floor
2020.09 - 2023.06
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
Volunteer FireFighter
Athens Fire Department
2019.11 - 2023.01
- As a newer member of the fire department, I am going on fire calls as well as EMS calls and helping in any way I can
- During every call I am constantly learning new things and skills out in the field
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Administered first aid and conducted emergent response management.
- Demonstrated adaptability during crises by adjusting tactics based on changing conditions or new information.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
CNA
St. John's Hospital-Women and infants center
2019.05 - 2020.09
- Documented information in patient charts and communicated status updates to interdisciplinary care teams
- Responded to patient alarms and needs-assessment requests to identify the course of treatment
- Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment
- Practiced sterile technique while setting up the OR for c-section deliveries
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures
- Exhibited compassionate care and communication regarding issues surrounding death and dying
Behavioral Health Technician
Hope Autism Clinic
2018.09 - 2019.11
- Educated clients on important life skills, including housekeeping and food preparation
- Communicated with patients regarding continuing care and medications and discussed treatment plans with family members and guardians
- Communicated with clients and families in a professional and respectful manner, effectively building lasting relationships
- Worked with clients on de-escalation techniques as well as being able to perform them during a behavioral crisis
Cashier
Target
2018.06 - 2019.10
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
General Education -
Lincoln Land Community College
Springfield, ILHigh School Diploma -
Athens Community High School
Athens, IL06.2018
EMT B Training -
Capital Area Career Center
Springfield, IL06.2018
Skills
- Self-defense techniques
- De-Escalation Techniques
- Autism spectrum understanding
- Suicide Prevention
- Crisis Intervention
- Bipolar Disorder Knowledge
- Empathy Development
- Anxiety Management
- Mental Health First Aid
- Depression Support
- Schizophrenic Personality Disorder Understanding
- Mental health awareness
- Physical restraint
- Patient Monitoring
References
- Isaac Blackford, (217)-691-1005, Co-worker in the emergency room at Memorial Medical Center
- Mary Walton, (217)-414-9448, Charge nurse at Memorial Medical Center psychiatric floor, September 2020-June 2023
- Cassidy Hanyzewski, 1(630)-796-1226, Co-worker at Memorial Medical Center psychiatric floor, September 2020-October 2021
Timeline
Security Therapy Aide Trainee
Elizabeth Packard Mental Health Center
2024.06 - Current
Surgical Technologist Trainee
Memorial Medical Center
2024.03 - 2024.06
Clinical Support Assistant
Springfield Clinic Cardiology
2023.09 - 2024.03
CNA
Memorial Medical Center Psychiatric Floor
2020.09 - 2023.06
Volunteer FireFighter
Athens Fire Department
2019.11 - 2023.01
CNA
St. John's Hospital-Women and infants center
2019.05 - 2020.09
Behavioral Health Technician
Hope Autism Clinic
2018.09 - 2019.11
Cashier
Target
2018.06 - 2019.10
General Education -
Lincoln Land Community College
High School Diploma -
Athens Community High School
EMT B Training -
Capital Area Career Center
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