Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Caleb Rudolphi

Olney

Summary

Dynamic Customer Service Representative with proven expertise at Big R Farm and Home. Skilled in active listening and critical thinking, I excelled in delivering tailored product recommendations and enhancing team performance. As a certified forklift driver, I ensured efficient operations while fostering a collaborative environment that prioritized exceptional customer satisfaction.

Overview

2
2
years of professional experience

Work History

Customer Service Representative /Customer Service Cashier

Big R Farm and Home
02.2023 - Current
  • Cashier experience
  • Certified forklift driver with 2 years of experience
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Education

High School Diploma -

Richland County High School
Olney, IL
05-2023

Associate of Science - Engineering

Olney Central College
Olney, IL
05-2025

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Client relations
  • Team development
  • Staff training

Languages

Spanish
Limited Working

Timeline

Customer Service Representative /Customer Service Cashier

Big R Farm and Home
02.2023 - Current

High School Diploma -

Richland County High School

Associate of Science - Engineering

Olney Central College

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Caleb Rudolphi