Brandon Loepker
Bartelso
Summary
Dedicated Human Services Caseworker with expertise in client assessment, resource coordination, and case management. Proven track record of managing a caseload of over 750 clients while ensuring confidentiality and adherence to best practices.
Overview
19
19
years of professional experience
Work History
Human Services Caseworker
State of Illinois
Centralia, IL
06.2010 - Current
- Assessed client needs and developed comprehensive service plans to address individual circumstances.
- Coordinated resources and services for clients, ensuring access to essential support systems.
- Trained new staff on case management protocols, improving team efficiency and knowledge sharing.
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Inputted information and obtained quantitative and qualitative data on client details to provide services requested.
- Acted as mandatory reporter of abuse.
- Assessed barriers, strengths and needs of each family and worked quickly to remediate.
- Provided ongoing case management support through regular check-ins, home visits, and follow-up appointments.
- Managed a caseload of over 750 clients, prioritizing needs and maintaining accurate records.
- Reduced case processing time with diligent paperwork completion and timely submission of required documents.
Office Assistant, Opt 2
State of Illinois
East St Louis, IL
07.2007 - 05.2010
- Managed office correspondence, ensuring timely and accurate communication between departments.
- Organized and maintained filing systems to enhance document retrieval efficiency.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
Education
High School Diploma -
Mater Dei Catholic High School
Breese, ILSkills
- Homelessness support
- Motivational interviewing
- Ethical practice
- Referral networking
- Grief counseling
- Empathy development
- Client assessment
- Problem-solving
- Time management
- Reliability
Timeline
Human Services Caseworker
State of Illinois
06.2010 - Current
Office Assistant, Opt 2
State of Illinois
07.2007 - 05.2010
High School Diploma -
Mater Dei Catholic High School