Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ashley Hixon

Chicago

Summary

Detail-oriented, with experience in customer service roles. Skilled in critical thinking and problem-solving, effectively managing guest inquiries and complaints. Eager to foster positive interactions and support operational efficiency.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Bakers Square Restaurant & Bakery
Woodridge
10.2024 - 08.2025
  • Greeted and seated guests in a friendly and efficient manner.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Maintained cleanliness and organization of the host stand and waiting areas.

Associate

T.J. Maxx
Woodridge
10.2023 - 09.2024
  • Organized merchandise displays and maintained the cleanliness of the sales floor to enhance store presentation.
  • Performed cash register functions accurately and efficiently.
  • Assisted customers with inquiries in a friendly manner to ensure a positive experience.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Education

History

University Of Illinois-Chicago
Chicago, IL
05-2029

High School Diploma -

Downers Grove North High School
Downers Grove, IL
05-2025

Skills

  • Critical thinking
  • Communication skills
  • Customer service
  • Organizational skills
  • Conflict resolution
  • Time management
  • Team collaboration

Accomplishments

  • Took Seven AP courses throughout high school, scoring a 4 on each AP exam taken

Timeline

Restaurant Hostess

Bakers Square Restaurant & Bakery
10.2024 - 08.2025

Associate

T.J. Maxx
10.2023 - 09.2024

History

University Of Illinois-Chicago

High School Diploma -

Downers Grove North High School

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Ashley Hixon