Arsana Stuckey
Chicago,IL
Summary
I am looking to obtain a position in a healthcare related field. I understand that Healthcare workers spend each day making a difference in the lives of others, whether it's caring for patients as they recover, assisting a family through a difficult medical situation, scheduling appointments or working behind the scenes to keep a medical facility running smoothly. Working for your company will allow me to further my education in healthcare as well as provide me with even more experience. I am looking forward to becoming a part of your learning and growing team of healthcare providers who use their knowledge and experience to provide quality care to patients and their families.
Overview
7
7
years of professional experience
Work History
Patient Financial Counselor
R1RCM - Through St. John's Health System
10.2021 - 03.2024
- provide assistance to uninsured patients and families in completing and filing medicaid or assistance program applications with the appropriate agencies and determining all funding source options available
- contacting/checking insurance carriers and websites for non-automated eligibility and act as an advocate for the patient
- providing patients and their families support with gathering necessary documents for medicaid or assistance programs
- notifying manager, physician, and service department of possible delay of service for any elective, non-urgent admissions, procedures and scheduled diagnostic testing which have not been approved prior to the date of service
- consistently meeting productivity goals and driving high quality work output: performing all other duties and projects as assigned
Patient Care Technician
DaVita Medical Group
04.2021 - 10.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- monitor patients as they undergo dialysis
- assist with any patient questions or concerns
- educate patients on dialysis
- maintain and clean dialysis machines and equipment
- set up dialysis machine prior to the time of treatment
Home Care Provider
Royal Home Health Care
05.2019 - 02.2021
- Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
- Monitored progress and documented any patient health status changes, keeping healthcare team updated.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Supervised daily activities and provided assistance when needed.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Developed rapport to create safe and trusting environment for care.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Administered medication as directed by physician.
- Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
Patient Scheduler
Hightech Medical Park
06.2017 - 11.2020
- Verified insurance coverage and obtained pre-authorizations.
- Reviewed medical histories and current information to provide accurate information to surgeons.
- Reviewed new patient paperwork before scheduling appointments.
- Maintained detailed records of test results by entering data and patient information into computer.
- Taught patients about medications, procedures and care plan instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Obtained client medical history, including medication information, symptoms and allergies.
Education
High School Diploma -
Simeon Career Academy
Bachelor of Science - Nursing
Chamberlain University
Downers Grove, IL11.2026
Associate of Science - Health Care
Ultimate Medical Academy - Clearwater
Clearwater, FL04.2022
Skills
- 3M Coding and Reimbursement System ▪ EDCO SolCom EDMS (Electronic Document Management System)
- Nuance Clintegrity Facility and Physician Coding, Compliance, and Abstracting ▪ Meditech EHR
- ARGO Enterprise Master Patient Index ▪ CIOX Health ROI – eSmartlog and SmartLink
- Health Information Management (HIM) ▪ Medical Records Management ▪ Release of Information (ROI)
- ICD Coding ▪ CPT Coding ▪ Health Information Technology ▪ HIPAA Compliance ▪ Medical Terminology
- Document Scanning ▪ Imaging Record Technology ▪ Data Quality ▪ Data Management ▪ Data Entry ▪ Medical Records
- Computer Office Applications ▪ Electronic Health Records (EHR) ▪ Electronic Medical Records (EMR)
- Medical Administrative Support ▪ Medical Office Procedures ▪ Insurance Verification ▪ Filing
- Pharmacology ▪ Anatomy & Physiology ▪ Reimbursement Procedures ▪ Medical Laws & Ethics
- Customer Service ▪ Interpersonal Professional Communications
Timeline
Patient Financial Counselor
R1RCM - Through St. John's Health System
10.2021 - 03.2024
Patient Care Technician
DaVita Medical Group
04.2021 - 10.2023
Home Care Provider
Royal Home Health Care
05.2019 - 02.2021
Patient Scheduler
Hightech Medical Park
06.2017 - 11.2020
High School Diploma -
Simeon Career Academy
Bachelor of Science - Nursing
Chamberlain University
Associate of Science - Health Care
Ultimate Medical Academy - Clearwater
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