Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Assisted with the coordination of transportation services for special education students.
Resolved issues with parents using active listening skills to de-escalate difficult situations.
Coordinated communication between school personnel, families, and external service providers regarding student progress or issues related to disabilities.
Scheduled appointments with outside therapists or specialists as needed for special education students.
Answered phone calls from parents or guardians inquiring about their child's educational program or other matters related to their child's disability.
Esthetician
Massage Envy
Kirkwood
01.2018 - 07.2019
Inspected client's skin to determine best courses of treatment.
Sold salon-exclusive skin care products and encouraged service upgrades.
Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
Performed waxing services on clients including eyebrows, lip, chin, and full face.
Store Manager
Sally's Beauty Supply
Belleville
06.2012 - 12.2017
Managed daily banking activities such as deposits and withdrawals.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Established customer service standards and monitored staff compliance.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Managed inventory tracking and physical inventory counts to minimize loss.