Christine Roman

Sr. Administrative Specialist to the Vice Dean for Clinical Science Research, Professor and Vice Chair of Research and Academic Affairs, Department of Pathology. Support Program Director and Associate Program Directors of the residency program and manage 27 residents.

• Arranged business travel details for company executives on moment's notice.
• Wrote and prepared agendas for company meetings.
• Maintained strict confidentiality while managing sensitive information related to personnel matters and financial records.
• Managed complex travel arrangements for senior executives, ensuring seamless itineraries without disruptions or delays.
• Provided exceptional customer service to internal and external clients, addressing their needs promptly and professionally.
• Coordinated successful events, including conferences, workshops, and meetings to foster industry relationships.
• Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
• Maintained and optimized manager's calendar and scheduled appointments and meetings and addressed conflicts with adequate time for preparation, follow-up and planning.
• Scheduled meetings booked meeting rooms and prepared meeting agendas.
• Coordinated accreditation processes for improved program recognition and compliance with regulatory standards.
• Collaborated with administrators to determine course objectives.
• Coordinated training for new team members, overseeing onboarding details and designing framework for future acquisitions.
• Reduced expenses by negotiating vendor contracts, resulting in significant cost savings for the company.
• Expedited project completion times by coordinating resources from multiple departments as needed.
• Acquired proper equipment, refreshments and supplies for meetings and supported needs of attendees.
• Ensured timely submission of required documentation related to accreditation reviews or audits conducted by relevant regulatory bodies or organizations in the medical education field.
• Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
• Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
• Seamlessly interacted with colleagues to plan and complete special projects.
• Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
• Established strategic partnerships with external organizations, expanding program reach and impact.
• Maintained professional competencies and attended development courses related to continuing medical education.

Support Program Director and Associate Program Directors of the residency program and managed 32 residents.

• Managed budget allocations for residency program activities, maximizing resources while maintaining high-quality programming standards.
• Implemented innovative orientation programs for incoming residents to foster a positive learning environment from day one.
• Served as a liaison between residents, faculty, administration, and other healthcare professionals to advocate for optimal patient care outcomes within the training environment.
• Monitored resident progress through evaluations and assessments, identifying areas of improvement and providing ongoing support for growth opportunities.
• Supported staff recruitment initiatives for high-quality program delivery.
• Promoted culture of respect and understanding among residents.
• Evaluated student progress to identify areas of improvement and provide feedback.
• Facilitated successful accreditation visits by maintaining thorough documentation and showcasing the program''s strengths.
• Fostered an inclusive work environment by promoting diversity initiatives throughout the residency program''s recruitment process and operations.

Support Program Director and Associate Program Directors of the residency program and managed 4 fellows.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Served as a primary point of contact for prospective applicants, addressing inquiries and providing guidance throughout the application process.
• Coordinated with faculty members to ensure timely and accurate submission of required documents for fellowship applications.
• Planned departmental annual events focused on recruitment, orientation, graduation and faculty retreats.
• Worked closely with faculty mentors to provide guidance on project proposals, offering constructive feedback for refinement before submission to funding agencies.
• Maintained attendance, sick time and vacation records for program trainees.
• Created marketing materials promoting available fellowships to increase visibility within the campus community and attract qualified candidates.
• Assisted fellows with the completion of required reports and paperwork, ensuring compliance with funding agency guidelines and deadlines.
• Organized meetings and prepared and distributed materials for conferences and didactic educational activities.
• Developed and maintained an online presence for the fellowship program through a dedicated website and social media channels, increasing visibility and accessibility for prospective applicants.
• Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
• Maintained a professional work environment by establishing clear office policies and procedures.
• Exceeded performance metrics consistently, earning recognition for outstanding customer service skills.

Supported the Director of Commercial Business Development

• Optimized calendar management for executive by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Maintained inventory of office supplies and placed orders.
• Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
• Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
• Volunteered to help with special projects of varying degrees of complexity.