Collaborative and data driven leader, with 7 years of experience managing cross functional teams to develop and deliver on innovative and effective strategies and 3 years of experience focusing on digital products.
Overview
7
7
years of professional experience
Work History
Product Strategy Manager
MD Live
01.2022 - Current
Partner with MD Live and Evernorth product and business leadership to develop and execute multi-year digital product strategies including go-to-market.
Develop and monitor KPIs post product launch to support client reporting and identify areas of opportunity to drive further value.
Create and align leadership around lean business cases for key strategies to support enterprise funding requests.
Manage multi-million dollar digital coaching solution including driving short and long term strategy, product development, and client communications and messaging.
Program Manager, Strategic Initiatives
Cancer Treatment Centers of America
07.2021 - 01.2022
Served as project manager for priority initiatives, organized and lead cross functional teams to effectively understand enterprise challenges, formulate creative options and implement measurable solutions.
Worked with the Chief of Staff to design and facilitate the organizational strategic planning process, managed the development of strategic plans for each market, provided thought partnership to teams, and established ongoing process to continuously refine and improve the strategic plans.
Manager, Enterprise Initiatives
Cancer Treatment Centers of America
07.2020 - 07.2021
Supported the centralization of 5 hospital intake teams by establishing team KPIs and leading bimonthly operational reviews to track progress and resolve issues and barriers.
Collaborated with clinical leadership and hospital executives to implement a new Telehealth intake at 2 hospitals for an estimated $16mil increase in margin.
Worked with clinical, financial, and marketing teams to launch a Telehealth remote second opinion offering for patients in China. Owned the ongoing development and refreshing of the product line strategy.
Negotiated international partnership and service contracts resulting in three new international partnerships.
Led a team of physicians on a 1-week, business development and relationship management trip to China, increasing remote second opinion volume by 500% over 1 year.
Management Fellowship
Cancer Treatment Centers of America
07.2018 - 06.2020
2-Year accelerated development program focused on leadership, strategic and analytic problem solving, and healthcare innovation.
Managed 1st year fellow and led an operations analysis of 6 departments across 5 hospitals to identify best practices.
Brought together 5 hospital patient experience teams to identify KPIs and standardize operations.
Built Tableau dashboard to allow for insight into patient experience operations and track the 1400+ yearly activities and resulting 5K+ patient leads.
Improved CRM data integrity by identifying and solving operational and system barriers enabling accurate patient experience reporting and supporting 15% growth in 2 years.