Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jose Sanchez-Garcia

Chicago,IL

Summary

Dynamic Certified Medical Assistant with a proven track record at Northwestern Medicine, adept at enhancing patient experiences through effective scheduling and compassionate care. Skilled in HIPAA compliance and electronic health records, I excel in multitasking and problem-solving, ensuring efficient operations and reduced wait times for patients.

Developed skills in fast-paced healthcare environment, focusing on patient care and administrative tasks. Demonstrated ability to manage patient records and assist with medical procedures. Seeking to apply these transferrable skills in new field, leveraging experience in high-stress settings.

Offering solid foundation in patient care, ready to learn and grow in medical environment. Brings ability to handle patient interactions and basic clinical tasks. Ready to use and develop patient communication and clinical support skills in a Lead Medical Assistant role.

Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Northwestern Medicine
05.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Completed EKGs and other tests based on patient presentation in office.

Human Resources Expert

Target
11.2019 - 02.2025
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
  • Promoted culture of continuous improvement, encouraging staff to share innovative ideas for organizational growth.
  • Led diversity and inclusion initiatives, creating more inclusive workplace.
  • Administered employee benefits programs and assisted with open enrollment.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Coordinated employee training programs to boost skills development and improve overall performance.
  • Streamlined recruitment processes, expediting the hiring of qualified candidates.
  • Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
  • Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.

Host / Local Store Marketing Manager

Granite City Food & Brewery
01.2019 - 10.2019
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Managed social media accounts for optimal audience engagement and increased online presence.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.

Education

Certificate - Medical Assistant Program

National Louis University
Chicago, IL
03-2023

Skills

  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Patient documentation
  • Vital sign monitoring
  • Electronic health records
  • Problem-solving
  • Multitasking and organization
  • Basic life support
  • Verbal and written communication

Certification

  • CCMA - Certified Clinical Medical Assistant
  • NM Academy - NM Leading with Excellence Certificate Program: Leading Others
  • NM Academy - Mentorship Mentee (2025)
  • Certified Basic Life Support, American Red Cross - 12/7/2024 - 12/7/2026

Timeline

Certified Medical Assistant

Northwestern Medicine
05.2023 - Current

Human Resources Expert

Target
11.2019 - 02.2025

Host / Local Store Marketing Manager

Granite City Food & Brewery
01.2019 - 10.2019

Certificate - Medical Assistant Program

National Louis University

Similar Profiles

CREATE PROFILE
Jose Sanchez-Garcia