Alexis Faxon
AC's PUB
Aurora
1
Certification
8
years of professional experience
- Highly motivated individual possessing diverse experience in sales, customer service, and office administration. Known for adaptability, excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Work History
Bartender/Server
7 Years 7 Months- Implemented up-selling strategies, resulting in 10% sales growth and increased revenue.
- Resolved guest and employee complaints to enhance customer satisfaction and workforce efficiency.
- Trained new hires on company processes, product knowledge, customer service, and sales techniques.
Server
2 Years- Trained new employees on restaurant procedures and plating techniques to enhance service quality.
- Presented wine selections with appropriate glasses, ensuring a refined dining experience for customers.
Server
1 Year 1 Month- Upsold high-profit items to drive significant sales growth.
- Cultivated strong relationships with regular customers to enhance loyalty.
Administrative Assistant
1 Year 4 Months- Facilitated cross-departmental communication to enhance collaboration and workflow efficiency.
- Managed incoming calls, providing information and directing callers to appropriate personnel.
Education
Bachelor of Arts - Sociology | Minor in Business Administration
- Relevant Coursework: Qualitative Reasoning, Statistics, Human Development, Ethics in Business, Marketing, Financial Accounting, Managerial Accounting
- Alzheimer's Advancement and Awareness Association Member, (2020-2023) Appointed board position: Director of Engagement
- Mental Health Awareness and Advancement Association Member (2020-2023)
Skills
Time management
Multitasking
Interpersonal communication
Organizational skills
Critical thinking
Team collaboration
Certification
- Human Resources Management CEC | Illinois State University (2023-Present)
Timeline
Server
Livia Italian Eatery
06.2023 - 07.2024Read More
Server
Bar Louie
01.2023 - 01.2025Read More
Bartender/Server
AC's PUB
12.2018 - CurrentRead More
Administrative Assistant
Illinois State University
10.2018 - 02.2020Read More
Illinois State University
Bachelor of Arts from Sociology | Minor in Business Administration
Read More