Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexandria Ferrell, MSW, LSW, CADC, QMHP

Flossmoor

Summary

Passionate Social Worker with almost 5 years social work experience. Both a client and staff oriented supervisor, seeking to bring organization, mental health education, and to provide advocacy tools and expertise to a well respected mental health organization. Seeking employment at an organization that provides positive challenges to encourage professional and clinical development as a future LCSW.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Clinical Coordinator of Community Housing

Cornerstone Services Inc
Kankakee
10.2024 - Current
  • Complete IM+CANS assessments, treatment plans, and ASAM assessments for clients with mental and substance use disorders.
  • Oversee and supervise the clinical aspects of the agencies' community-based programs: Community Support Team, and CSI Community Housing.
  • Oversee the development of the COMPASS group therapy program.
  • Develop new therapeutic groups to improve client functioning, and to increase engagement in COMPASS.
  • Oversee and monitor the agency's after work hours crisis line.
  • Research program development ideas to work towards the development of the Substance Recovery Program.
  • Educate staff on effective approaches, social work theories, that can be applied to practice, and provide education about how mental health and substance abuse can impact client functioning.
  • Conduct regular staff meetings to discuss clinical updates, challenges, and strategies for improvement.
  • Coordinate educational and professional development activities for clinical staff.
  • Implement patient satisfaction surveys to gather feedback and identify areas for improvement in group therapy program.
  • Responsible for developing agency group homes.

Co-Occuring Disorders Clinical Intern

Cornerstone Services Inc.
Joliet
01.2024 - 08.2025
  • Collected over 600 hours of direct co-occurring disorders clinical experience.
  • Completed CDP Assessments, which is a substance abuse assessment, that is utilized to identify client triggers, supports, strengths and other areas that could impact the client’s recovery from their substance abuse.
  • Utilized the ASAM criteria to determine the client’s level of care needed to address their substance abuse.
  • Provided and conducted individual and group counseling sessions to clients who have co-occurring disorders.
  • Utilized interventions during individual and group sessions, such as Cognitive Behavioral Therapy, Motivational Interviewing and Trauma Informed Care.
  • Documented the mental health services provided to both individuals and groups, within 24 hours of conducting the mental health service.
  • Maintained client records to ensure that agency standards and Medicaid compliance were met.
  • Conducted drug testing, to determine if clients were maintaining their abstinence, as the program is an abstinence-based program.
  • Received weekly supervision from LCPCs, LCSWs, LPHAs, and CADCs, to ensure frequent clinical feedback was received to promote client’s recovery.
  • Attended weekly CDP meetings to ensure frequent collaboration among team members.
  • Received praise from multiple supervisors on performance.

Operations Coordinator of Community Housing

Cornerstone Services Inc
Kankakee
07.2023 - 10.2024
  • Managed communications between departments to ensure efficient operations.
  • Ensured compliance with organizational policies, regulations, and standards.
  • Coordinated daily operations activities and assigned tasks to staff members.
  • Implemented safety protocols to maintain a safe working environment.
  • Created documentation outlining operating instructions for staff members.
  • Reviewed housing applications and approved clientele.
  • Managed all caseloads for the Community Housing Program.
  • Monitored and managed Cornerstone owned housing units.
  • Completed and conducted staff evaluations to provide performance feedback and promote professional development for staff.
  • Developed strategies for streamlining workflow processes.
  • Manage staff's PTO.

Outpatient Community Services Case Manager

Cornerstone Services Inc
Joliet
12.2021 - 07.2023
  • Played a key role in bringing funding for the company through MRO billing, by bringing in $227,835.07.
  • Supervised, managed, and provided guidance to OCS Mental Health Workers.
  • Completed client discharge paperwork from the OCS Program.
  • Assisted in getting clients approved for LIHEAP (low-income energy assistance program), which provided clients with financial assistance to help address client’s utility bills.
  • Completed mainstream housing paperwork, which allowed clients to maintain their low-income housing.
  • Taught client’s healthy symptom management techniques and educated clients on the importance of taking their medications for symptom management.
  • Organized group activities to provide socialization opportunities for clients.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.

Community Housing Case Worker

Cornerstone Services Inc
Joliet
11.2020 - 12.2021
  • Executed and provided clients with creative services that were directly linked to their individual mental health treatment plans.
  • Collaborated with clients to maintain their housing by completing monthly home inspections to ensure that client’s homes were up to standards and not violating the rules of their lease.
  • Provided clients with appropriate financial planning by doing monthly budgets to ensure that the clients were keeping track of their bills, avoiding debt, and saving money for emergency expenses.
  • Maintained client’s health by advocating for clients and relaying their health concerns to their doctors, when they were unable to do so on their own.
  • Collected multiple certificates such as CPR, safety care, and attended all required trainings.

Education

Master of Social Work -

Aurora University
Aurora, IL
08-2024

Master of Science - Rehabilitation And Disability Services

Northern Illinois University
Dekalb, IL
08-2019

Skills

  • Cognitive behavioral therapy
  • Motivational interviewing
  • ASAM criteria application
  • Crisis intervention
  • Program development
  • Community outreach
  • Team management
  • Operating Healthcare systems
  • Research coordination
  • Clinical education
  • Case management
  • HIPAA compliance

Certification

  • Licensed Social Worker
  • Certified Alcohol and Drug Counselor

Timeline

Clinical Coordinator of Community Housing

Cornerstone Services Inc
10.2024 - Current

Co-Occuring Disorders Clinical Intern

Cornerstone Services Inc.
01.2024 - 08.2025

Operations Coordinator of Community Housing

Cornerstone Services Inc
07.2023 - 10.2024

Outpatient Community Services Case Manager

Cornerstone Services Inc
12.2021 - 07.2023

Community Housing Case Worker

Cornerstone Services Inc
11.2020 - 12.2021

Master of Social Work -

Aurora University

Master of Science - Rehabilitation And Disability Services

Northern Illinois University

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Alexandria Ferrell, MSW, LSW, CADC, QMHP