Summary
Overview
Work History
Education
Skills
Certification
Awards
Accomplishments
Timeline
Generic

ALEXANDRA HILDRETH

Peoria

Summary

Skilled in strategic planning and team collaboration, empowering families through effective communication and comprehensive service coordination.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Intact Case Manager

Camelot Care Centers
Peoria
06.2024 - 06.2025
  • Empathetic and committed Case Manager possessing experience in child welfare and family support services collaborating with families from diverse backgrounds and cultures.
  • Skilled in conducting comprehensive assessments, developing and implementing individualized service plans, and ensuring the safety and well-being of children in families at risk of child abuse or neglect.
  • Demonstrated expertise in cultivating robust relationships with families, community resources, and interdisciplinary teams to deliver holistic support and enhance family stability while mitigating risks of children entering state custody.
  • Skilled in crisis intervention, case documentation, and promoting best interests of children while adhering to state and federal regulations.
  • Effective communicator with exceptional problem-solving abilities and dedication to empowering families through advocacy and service coordination.
  • Skilled in family court, championing families, and composing court reports based on progress

Intramural Coordinator

Dixie State University
Saint George
09.2021 - 05.2022
  • Resolved conflicts among participants by providing conflict resolution services.
  • Coordinated with campus departments to establish facility usage agreements for intramural activities.
  • Ensured compliance with departmental policies and procedures as well as NCAA rules and regulations.
  • Facilitated communication between participants, coaches and officials regarding rules, regulations and schedules.
  • Maintained accurate records of participants, registration fees and other related data.
  • Conducted field inspections prior to each event to ensure proper setup and equipment availability.
  • Provided leadership and guidance to student staff members on issues related to sportsmanship, safety and risk management.
  • Enforced discipline and attendance rules.

Waitress

Champneys
London
05.2021 - 08.2021
  • Demonstrated excellent customer service skills while working in a fast-paced environment.
  • Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
  • Managed multiple tasks simultaneously while maintaining high quality standards of service.
  • Performed opening, closing duties such as setting up, breaking down workstations, restocking supplies.
  • Greeted guests promptly and courteously, ascertained their dining needs, and provided appropriate service.
  • Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience.
  • Processed accurate cash and credit card transactions.
  • Assisted customers with menu selections and answered questions regarding food items and beverages.

Tennis Coach

Halton Tennis Center
ENG
01.2018 - 05.2019
  • Educated students on strategic approaches with adaptive match adjustments.
  • Monitored players' progress through assessments and evaluations.
  • Mentored players on court etiquette and rules of the game.
  • Coordinated training exercises to target areas of skill improvement.
  • Encouraged players to reach their full potential by providing positive feedback during practice sessions.
  • Organized and managed team practices, drills, tournaments, and other events to promote teamwork and sportsmanship.
  • Motivated players with constructive criticism while maintaining a positive attitude.
  • Demonstrated tennis stroke techniques with detailed physical instruction.
  • Encouraged students to overcome frustration with appropriate reinforcement based on personality.

Education

Tennis Team -

Bradley University
Peoria, IL
05.2025

Leadership and Management Masters Certification -

Bradley University
Peoria
05.2024

Psychology -

Bradley University
Peoria
05.2023

Skills

  • Verbal and written communication
  • Critical thinking
  • Behavior standards
  • Active listening
  • Strategic planning
  • Team collaboration
  • Player evaluation
  • Tournament management
  • Safety oversight
  • Child welfare advocacy
  • Client relations
  • Time management
  • Communication proficiency
  • Documentation review
  • Leadership skills

Certification

  • Child Welfare (CWEL)
  • Intact Specialty
  • CANS Certified
  • Leadership and Management (Masters Level)

Awards

  • Laing Award
  • Deans List
  • Honor Roll
  • All Conference Student Athlete (MVC-D1)
  • Team Captain

Accomplishments

  • Deans List
  • Honors Roll
  • Honors Society
  • AASE Certification (Athlete Apprenticieship in Sporting Excellence)
  • Division 1 Tennis Team Captain

Timeline

Intact Case Manager

Camelot Care Centers
06.2024 - 06.2025

Intramural Coordinator

Dixie State University
09.2021 - 05.2022

Waitress

Champneys
05.2021 - 08.2021

Tennis Coach

Halton Tennis Center
01.2018 - 05.2019

Tennis Team -

Bradley University

Leadership and Management Masters Certification -

Bradley University

Psychology -

Bradley University

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ALEXANDRA HILDRETH