Zuri Waldrop
Grayville
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
6
6
years of professional experience
Work History
Cashier
Phillips 66
Grayville
02.2025 - 05.2026
- Processed customer transactions accurately and efficiently.
- Resolved customer product inquiries and service issues to enhance satisfaction.
- Delivered friendly customer service in a fast-paced environment.
- Processed cash and card transactions accurately.
- Assisted customers with purchases and questions.
- Handled cash, credit, and debit transactions securely.
- Operated point-of-sale systems for smooth transaction processing.
- Collaborated with team members to ensure efficient store operations.
- Monitored inventory levels and communicated restocking needs promptly.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and provided information about products and services to facilitate informed purchasing.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Executed tasks to maintain smooth workflow and support team objectives.
Hospice Aide
Veterans Affairs Medical Center
Wayne City
02.2024 - 08.2024
- Provided personal care and assistance to hospice patients daily.
- Assisted with bathing, grooming, and hygiene for comfort and dignity.
- Facilitated communication between patients and healthcare team members.
- Maintained patient records and documentation accurately and timely.
- Supported emotional well-being through companionship and active listening.
- Followed safety protocols while handling medical equipment and supplies.
- Developed relationships with patients that promoted trust, compassion and dignity throughout hospice journey.
- Supported grieving families by offering listening ear, compassion and kindness.
- Provided emotional support to both patients and families during difficult times.
- Helped patients maintain dignity during difficult times.
- Provided physical, emotional and spiritual support to terminally ill patients and their families.
Key Holder
Dollar General Market
Wayne City
03.2020 - 02.2021
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Managed store opening and closing procedures consistently each shift.
- Trained new employees on store policies and customer service standards.
- Oversaw inventory management, including stock replenishment and organization.
- Assisted customers with product inquiries and ensured satisfaction throughout shopping experience.
- Maintained a clean and organized store environment to enhance customer appeal.
- Collaborated with team members to achieve daily operational goals effectively.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Supervised bank deposits and security procedures to support store opening and closing.
- Verified accuracy of register tills at beginning and end of shift.
Education
Minooka Community High School
Minooka, ILSkills
- Point-of-sale operation
- Transaction processing
- Cash handling
- Inventory management
- Customer Service
- Store organization
- Data Entry
- Scheduling
- Office software proficiency
- Digital support
- Software adaptability
- Communication
- Attention to detail
- Time Management
- Multitasking
- Organization
- Adaptability
- Problem Solving
- Team Collaboration
- Remote collaboration
- Written communication
- Relationship management
- Teamwork
- Effective communication
- Fast Learner
- Store organization
- Effective communication
Timeline
Cashier
Phillips 66
02.2025 - 05.2026
Hospice Aide
Veterans Affairs Medical Center
02.2024 - 08.2024
Key Holder
Dollar General Market
03.2020 - 02.2021
Minooka Community High School