Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

ZOHAR KFIR

OPERATIONAL MANAGER
Maabarot

Summary

Dynamic and results-driven Facilities & Operations Manager with extensive experience overseeing nationwide infrastructure, maintenance, and support services in large-scale organizations. Skilled in leading multidisciplinary teams and managing complex service environments, including construction, security, catering, cleaning, and technical systems. Proven track record in developing and executing strategic work plans, optimizing resources, and ensuring high service standards.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Area Facilities Manager

CBRE
02.2023 - Current
  • Responsible for managing approximately 250,000 square meters of office properties.
  • Oversaw daily operations, maintenance planning, and vendor coordination across multiple sites.
  • Implemented operational and logistical procedures, integrating technological interfaces to improve efficiency and service delivery.
  • Led cross-functional collaboration with internal departments and external partners to ensure compliance, safety, and optimal facility performance.
  • Managed budget planning, contract negotiations, and performance monitoring of service providers.
  • Supported organizational transitions and infrastructure upgrades, ensuring minimal disruption to business continuity.
  • Project management in the field of facilities involves managing and executing the project throughout all its stages. From the quotation phase, through managing contractors and suppliers, to delivery to the client.
  • Ensured continuous operation and resilience of essential systems, such as electrical infrastructure, backup power (UPS), generators, and low-voltage technologies.
  • Headed a P&L unit, overseeing 14 technicians, an emergency response center, and a technical manager, with a strong emphasis on operational efficiency and strategic initiatives.
  • Strengthened team productivity and collaboration through effective leadership, coaching, and training initiatives.
  • Developed annual work plans, monitored team performance, and ensured alignment with organizational targets and KPIs.

Operations and Site Manager

GetFabric
08.2021 - 02.2023
  • Led the site to meet SLA, profitability, and quality goals with continuous resource optimization and process improvement.
  • Implemented operational and logistic work procedures, and technological interfaces.
  • Managed continuous communication with customers (Super Pharm).
  • Managed a team of 70 employees, 4 mid-managers, billing representatives, and trainers.
  • Created weekly and monthly reports and presentations for management team.
  • Maintained records and logs of work performed and materials and equipment used.
  • Managed subcontractors, ensuring quality workmanship and adherence to project timelines and specifications.
  • Oversaw building maintenance and infrastructure, including HVAC systems, plumbing, elevators, fire safety systems, and structural integrity.
  • Directed preventive and corrective maintenance programs, minimizing downtime, and ensuring compliance with safety and regulatory standards.
  • Ensured reliability and availability of critical systems, such as electrical infrastructure, UPS units, generators, and low-voltage systems, supporting business continuity, and operational resilience.

Project Manager

Ministry of Justice
09.2019 - 08.2021
  • Managed and executed cross-functional projects in the fields of public relations, communications, and digital media, with a strong focus on operational delivery and stakeholder coordination.
  • Led a multi-year strategic project to migrate the office’s website to the national GOV.IL platform, including vendor selection, timeline management, and cross-departmental collaboration.
  • Planned, designed, and scheduled project phases, ensuring alignment with organizational goals, resource availability, and deadlines.
  • Successfully managed multiple projects simultaneously, prioritizing tasks based on urgency, impact, and strategic relevance.
  • Crafted press releases and oversaw social media activities, ensuring consistent messaging and public engagement.
  • Collaborated in developing and implementing institutional communication strategies, supporting long-term visibility, and reputation goals.
  • Maintained ongoing communication with internal and external stakeholders, ensuring transparency and responsiveness throughout project lifecycles.
  • Created weekly and monthly reports and presentations for senior management, highlighting progress, risks, and recommendations.ש
  • Managed subcontractors and vendors, ensuring quality execution, adherence to specifications, and timely delivery.


Education

BA - Political Science and Communication

Tel Aviv University
07.2021

Skills

  • Project Management
  • Operations management
  • Talent acquisition
  • Logistics & Retail
  • Process Improvement
  • Relationship Building
  • Customer Relationship Management
  • Resource Optimization

Interests

Sport, Family

Timeline

Area Facilities Manager

CBRE
02.2023 - Current

Operations and Site Manager

GetFabric
08.2021 - 02.2023

Project Manager

Ministry of Justice
09.2019 - 08.2021

BA - Political Science and Communication

Tel Aviv University
ZOHAR KFIROPERATIONAL MANAGER