Zoey Phillips
Chicago
Summary
Proven Server/Bartender with a track record of exceptional customer service and cash handling, honed at establishments like Buffalo Wild Wings. Excelled in high-volume dining environments, leveraging strong work ethic and team collaboration to enhance guest experiences. Skilled in using POS systems and committed to safe food handling, consistently contributing to efficient and positive dining atmospheres.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Bartender
Drakes
09.2024 - 02.2025
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Worked with the TOAST system to put in orders and pay bills.
Server/Bartender
Pies and Pints
09.2022 - 08.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Server/Bartender
Buffalo Wild Wings
07.2021 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Man High School
Man, West Virginia2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Menu memorization
- High volume dining
- Food running
- Team collaboration
Certification
Real estate license in West Virginia from The CE Shop
Timeline
Server/Bartender
Drakes
09.2024 - 02.2025
Server/Bartender
Pies and Pints
09.2022 - 08.2024
Server/Bartender
Buffalo Wild Wings
07.2021 - 09.2022
High School Diploma -
Man High School
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