Zoe Kitch
Glendale Heights
Summary
Motivated and friendly individual seeking a position where I can contribute to a positive team environment, learn new skills, build meaningful connections with others, and make a difference by being helpful and reliable.
Overview
8
8
years of professional experience
Work History
Nanny
Private Family
Saint Charles
11.2023 - 07.2025
- Cared for two young children (ages 2 and 4), starting when the youngest was 3 months old
- Planned and led engaging, screen-free activities to support development
- Prepared daily meals (breakfast and lunch) and maintained a consistent daily routine
- Managed morning routines, including getting the older child ready and prepared for school
- Maintained nap schedules and created a calm, structured environment
- Performed light housekeeping: tidying play areas, running and unloading the dishwasher, wiping down surfaces, and vacuuming
Team Member / Trainer / Shift Leader
Chick-fil-A
Bloomingdale
10.2017 - 11.2023
- Delivered excellent customer service by taking orders, running food, assisting guests, and keeping the restaurant clean and organized
- Trained new team members on menu knowledge, point-of-sale systems, and front-of-house operations
- Promoted to Shift Leader: supervised shifts, enforced policy adherence, and supported team performance
- Managed labor efficiency, assigned team positions, balanced cash drawers, and resolved customer concerns
- Collaborated with back-of-house staff to ensure smooth operations and effective communication
Nanny
Private Family
Rigby
04.2022 - 04.2023
- Provided full-time care for two children (ages 9 and 2), maintaining daily routines and structured schedules
- Prioritized child safety at all times, both in and out of the home
- Supported the older child with online schooling and held both children accountable for age-appropriate responsibilities
- Prepared meals, organized outdoor play, and ensured punctual arrival at practices and extracurricular events
- Cared for family pets and performed light housekeeping
Server
Texas Roadhouse
Ammon
10.2021 - 04.2022
- Delivered attentive and friendly service to guests by taking accurate orders, serving food, and ensuring satisfaction
- Proactively refilled drinks, addressed special requests, and resolved minor concerns to enhance guest experience
- Assisted teammates by running food to all sections, seating guests during peak times, and supporting host staff
- Helped maintain a clean dining environment by bussing tables, pre-cleaning dishes, and delivering them to the kitchen
Education
High School Diploma -
Glenbard East High School
Lombard, IL05.2019
Associate Degree - Nursing
College of DuPage
Glen Ellyn, ILSkills
- Restaurant Experience
- Food Safety
- POS System Knowledge
- Food Service
- Customer Service
- Childcare & Infant Care
- Toddler Care
- Experience with Children
- First Aid
- English Fluency
Languages
English — Fluent, Spanish — Fluent
Timeline
Nanny
Private Family
11.2023 - 07.2025
Nanny
Private Family
04.2022 - 04.2023
Server
Texas Roadhouse
10.2021 - 04.2022
Team Member / Trainer / Shift Leader
Chick-fil-A
10.2017 - 11.2023
High School Diploma -
Glenbard East High School
Associate Degree - Nursing
College of DuPage
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