Ziv Haver
Ramat Gan
Summary
Experienced in business operations and logic with strong communication skills. Possess leadership and guidance abilities to drive success. Dedicated, hard-working, and a fast learner always eager to acquire new skills and knowledge.
Overview
10
10
years of professional experience
Work History
Full Stack Developer
Tipalti
04.2024 - Current
- Investigated and resolved software bugs, ensuring reliability and performance across platform-level projects.
- Developed new features and maintained existing codebases.
- Built robust backend systems using C#, working within both monolithic and microservices architectures.
- Created scalable frontend components using Vue.js, including micro frontend implementations.
- Contributed to platformic projects designed for integration by other internal teams, ensuring extensibility, modularity, and adherence to shared standards.
- Collaborated cross-functionally in an agile environment, actively participating in code reviews, planning sessions, and continuous integration workflows.
Tier 3 Technical Support Engineer
Tipalti
04.2022 - 04.2024
- Handled complex technical issues and escalations, providing in-depth troubleshooting and long-term resolutions for high-priority cases.
- Solved problems by analyzing logs, investigating APIs, writing and executing SQL queries, and working with big data tools to trace and resolve system issues.
- Collaborated with cross-functional teams, including R&D, Product, and various Operations groups, to ensure timely issue resolution and continuous product improvement.
- Balanced multiple responsibilities by shifting between technical support, documentation, training, and workflow enhancement initiatives.
- Created and maintained detailed documentation to support internal processes and improve team efficiency.
- Trained and mentored new team members, helping to streamline onboarding and elevate overall support quality.
- Led initiatives to improve internal workflows, reducing average resolution time and increasing customer satisfaction.
- In 2024 recognized as the department top performance.
Network Operations Center Technician & Tier 1 Technical Support
Global-E - GLBE (NASDAQ)
01.2021 - 04.2022
- Full support for the software and the system (UX\UI) to international Ecommerce merchants.
- Perform in-depth troubleshooting including Database analysis, reading system logs to identify and solve complex issues.
- Collaborating with operations, DevOps, internal and external developer teams to investigate and solve the most critical technical and logistics issues.
- Training and mentoring junior teammates.
Technical Support Specialist
Orange
01.2020 - 12.2020
- Providing support for Routers, Wifi extenders, Telephones & ISP issues.
- Experience with Partner Fiber and internet Infrastructures such as Bezeq & HOT and internal CRM.
Senior Administrative Manager
Israeli Navy
01.2015 - 12.2018
- Company Overview: Full service in the underwater systems unit, a department within the Israeli navy submarines.
- Highest Security clearance given by the ISA - Israel Security Agency (Level -1)
- Head office for the unit's colonel - team management, track and management of core projects in the unit while working on a daily basis with the highest ranks in the navy, the ministry of defense and units in Germany
- In 2018 I received a Certificate of excellence given by brigadier general.
- Full service in the underwater systems unit, a department within the Israeli navy submarines.
Education
Highschool graduation - computer science and programming
Ort Ebin High School
01.2015
Skills
- #C, Vuejs, HTML, CSS
- SQL
- Rest, SOAP API
- Postman
- Grafana
- Logzio
- Coralogix
- Kibana
- Anodot
- Google analytics
Languages
Hebrew
English
Personal Information
Date of Birth: 11/25/97
Timeline
Full Stack Developer
Tipalti
04.2024 - Current
Tier 3 Technical Support Engineer
Tipalti
04.2022 - 04.2024
Network Operations Center Technician & Tier 1 Technical Support
Global-E - GLBE (NASDAQ)
01.2021 - 04.2022
Technical Support Specialist
Orange
01.2020 - 12.2020
Senior Administrative Manager
Israeli Navy
01.2015 - 12.2018
Highschool graduation - computer science and programming
Ort Ebin High School
Similar Profiles
Scarlet FowlerScarlet Fowler
Implementation Project Manager at TipaltiImplementation Project Manager at Tipalti
Deadree FloresDeadree Flores
Fraud Validation Analyst / (FIU) at TipaltiFraud Validation Analyst / (FIU) at Tipalti
Sagi DistelfeldSagi Distelfeld
Billing Analyst at TipaltiBilling Analyst at Tipalti
Gal ZeloufGal Zelouf
CEO & Co-Founder at EdgeControl Ltd.CEO & Co-Founder at EdgeControl Ltd.
Slava MeyerzonSlava Meyerzon
QA Manager and Architect at Superstream LabsQA Manager and Architect at Superstream Labs