Docker
Ziv Grinblat
Junior Software Developer
Ramat Gan,M
Summary
Computer User Support Specialist with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.
Not only that, but also a complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.
Overview
6
6
Languages
4
4
years of post-secondary education
1
1
year of professional experience
Work History
Technical Support Representative
Golan Telecom
Tel Aviv
11.2020 - Current
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
- Resolved issues with systems, hardware and telephones quickly and accurately.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
Computer Operator
Ramat Gan Municipality
Ramat Gan
10.2019 - 09.2020
- Assisted computer users with technical issues remotely and at workstations.
- Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
- Engaged in continuous learning and development opportunities to promote continued performance improvement.
- Responded proactively and positively to rapid change.
Education
Bachelor of Science - Computer Science And Physics
Open University of Israel
Tel Aviv 10.2019 - Current
Bachelor of Arts - General History
Tel Aviv University
Tel Aviv 10.2016 - 06.2019
Skills
Technical Support
Additional Information
Github profile: https://github.com/ZivGrinblat
Software
Git
Web Scrapping
NodeJS
Timeline
Technical Support Representative
Golan Telecom
11.2020 - Current
Computer Operator
Ramat Gan Municipality
10.2019 - 09.2020
Bachelor of Science - Computer Science And Physics
Open University of Israel
10.2019 - Current
Bachelor of Arts - General History
Tel Aviv University
10.2016 - 06.2019
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