Zipporah K. Williams
Springfield
Summary
Dynamic professional with extensive experience at the Illinois Department of Transportation, excelling in claims processing and budget management. Proven ability to enhance reimbursement policies and ensure compliance through meticulous data analysis. Proficient in Microsoft Excel, demonstrating strong attention to detail and effective communication skills to drive operational efficiency.
Overview
23
23
years of professional experience
Work History
Claims Specialist
IL Department of Transportation
Springfield
10.2023 - Current
- Review and process claims for federal reimbursement from local and state agencies.
- Perform calculations to ensure accuracy of submitted claims.
- Contact agency personnel for clarification and secured additional documentation as needed.
- Prepare claim packages for necessary signatures.
- Assist in developing reimbursement processes and policies.
- Post claims to grant access databases for tracking.
- Conduct special studies to analyze bureau’s claims reimbursement process, as assigned by Finance Manager and bureau chief.
EAP Coordinator
Illinois Department of Transportation
Springfield
09.2018 - Current
- Aid IDOT employees in mitigating productivity barriers and help 'employee clients' in identifying and managing personal challenges influencing job performance, encompassing health, marital, family, financial, substance abuse-related, legal, emotional, stress-related, or additional personal matters
Materials Support Manager
Illinois Department of Transportation
Schaumburg
10.2020 - 09.2023
- Delivered comprehensive administrative support services for Bureau operations, including budget preparation and expenditure monitoring.
- Maintained vehicle assignment records in AMP and Excel for accurate maintenance tracking.
- Ensured timely submission of budgetary proposals aligned with Departmental and State guidelines.
- Managed personnel records to uphold confidentiality and compliance standards for Bureau staff.
- Monitored expenditure reporting systems to maintain control over budgetary limits and alert Bureau Chief as necessary.
- Responded promptly to audit inquiries from various auditors to ensure transparency and compliance.
- Executed requisition processes using master contracts for procurement activities within department.
- Created and approved requisitions, awarded bids, and issued purchase orders in accordance with Illinois state procurement code.
Accounts Payable Clerk II
Illinois Department of Transportation
Schaumburg
09.2004 - 10.2020
- Processed complex invoices accurately and timely, ensuring alignment with operating budget.
- Conducted thorough investigations and follow-ups for correct coding and vendor payments.
- Employed main-frame accounting system and SharePoint to scan and code invoices.
- Utilized Excel for various accounting tasks to enhance data management.
- Maintained backup files for all vendor payments to support auditing processes.
- Responded promptly to audit requests from multiple auditors, ensuring compliance.
- Assisted Financial Services Manager in compiling information for budget analysis reports.
- Provided insights for forecasting future trends and needs based on compiled data.
Employee Support Technician
Illinois Department of Transportation
Schaumburg
10.2002 - 09.2004
- Recorded employee time using main-frame computer system (TKS) for accurate payroll management.
- Processed payroll turnaround for technical and non-technical employees, reflecting any exceptions.
- Maintained attendance records for all district personnel to ensure compliance.
- Prepared and verified documentation for retirement systems, insurance, and mortgage applications.
- Audited and reconciled payroll reports for technical and non-technical staff to ensure accuracy.
- Entered and updated employee work schedules and locations for operational efficiency.
- Ensured timely processing of all records related to FMLA for proper leave management.
Education
General Education Courses -
Harper College
Palatine, IL04.2025
Computerized Accounting Certificate -
P.T.C. Career Institute
Chicago, IL03.1994
Skills
- Claims processing and reimbursement policy
- Budget management and data analysis
- Microsoft Excel proficiency
- Document preparation skills
Department Training And Committees
- Lincoln Land Community College – Beginning to Advance Microsoft Excel training.
- Microsoft Word, Excel, Data-Mart, Access, PowerPoint, the Internet, Microsoft Outlook, Share Point, SAMS, FOA, Adobe Acrobat
- Preventing Sexual Harassment Diversity Awareness Training
- Train the Trainer (Training Cadre)
- Communicating (Through Colors)
- EAP Coordinator
- Dealing with Difficult People
- Ethics Training
- Goal Setting and Time Management
- Records and Information Management Committee
- Special Events Committee (Vice President)
- Health Committee
Timeline
Claims Specialist
IL Department of Transportation
10.2023 - Current
Materials Support Manager
Illinois Department of Transportation
10.2020 - 09.2023
EAP Coordinator
Illinois Department of Transportation
09.2018 - Current
Accounts Payable Clerk II
Illinois Department of Transportation
09.2004 - 10.2020
Employee Support Technician
Illinois Department of Transportation
10.2002 - 09.2004
General Education Courses -
Harper College
Computerized Accounting Certificate -
P.T.C. Career Institute
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