Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zhane Ware

Oak Forest,IL

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

12
12
years of professional experience

Work History

Logistics Coordinator

CS Cosmos Stihl
12.2024 - Current
  • Monitored and adjusted inventory levels according to demand.
  • Created daily reports to provide insights into logistics operations and performance.
  • Prepared and presented reports to management on logistics performance.
  • Updated and maintained databases to track shipments and inventory.
  • Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.

Account Manager

Atkore
04.2020 - 09.2024
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Managed and upsold to an existing client base, growing
    average account value by 30% through service expansions.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Consulted with businesses to supply accurate product and service information.

Medical Data Entry Specialist

Zoelife Pyschiartics Services
05.2017 - 01.2020
  • Managed daily data entry tasks for over 200 company clients with attention to detail, ensuring zero errors
    in client reports.
  • Served as a point of contact for inter-departmental database inquiries, facilitating
    efficient information sharing.
  • Responsible for the maintenance and updating of essential company
    databases, ensuring the integrity of financial and customer data.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.

Customer Service Representative4

Midwest Title Loans
09.2013 - 11.2016
  • Educated customers about billing, payment processing and support policies and procedures.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Cross-trained and backed up other customer service managers.
  • Maintained less than 9% bad debt monthly.

Education

High School Diploma -

Chicago Virtual Charter School
Chicago, IL
05-2013

Skills

  • Demand forecasting
  • Account development
  • Order management
  • Supply chain operations
  • Analytical thinking
  • Logistics analysis
  • Invoicing and shipping documentation
  • International shipments
  • Verbal and written communication
  • Training and leadership
  • Client relationship management
  • Data accuracy
  • Filing and data archiving

Timeline

Logistics Coordinator

CS Cosmos Stihl
12.2024 - Current

Account Manager

Atkore
04.2020 - 09.2024

Medical Data Entry Specialist

Zoelife Pyschiartics Services
05.2017 - 01.2020

Customer Service Representative4

Midwest Title Loans
09.2013 - 11.2016

High School Diploma -

Chicago Virtual Charter School

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Zhane Ware