Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zeyad Awi

Burbank

Summary

Dynamic manager with a proven track record at Barracos, enhancing customer satisfaction and team performance through effective leadership and conflict resolution. Skilled in operations management and staff training, I successfully optimized inventory levels, reduced waste, and fostered a motivated work environment, driving profitability and operational excellence.

Overview

11
11
years of professional experience

Work History

Manager

Barracos
01.2014 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Education

Reavis High School
Burbank, IL
05.2014

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Operations management
  • Performance management

Languages

Arabic
Native or Bilingual

Timeline

Manager

Barracos
01.2014 - Current

Reavis High School

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Zeyad Awi