Zev Dase
Round Lake
Summary
Motivated automotive professional with a strong passion for utilizing knowledge in automotive technology to provide exceptional customer service. Recognizes the importance of quality workmanship and efficient time management, driven to excel in the automotive field and contribute to its success. Committed to continuous learning and professional development, embraces the ever-evolving nature of the industry and eagerly seeks opportunities to enhance skills and expertise.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Mechanical Coordinator/Service Advisor
LeasePlan USA/Wheels
02.2014 - Current
- Acted as Sunday Lead and filled as Saturday Lead
- Managed client files for major clients ( DH Pace, P1 Group, and TKE)
- Generated detailed monthly cost avoidance reports for DH Pace, highlighting savings and optimizing financial insights.
- Is part of Auto-Integrate Team.
- Is part of the charity committee for LeasePlan/Wheels.
- Assisted in diagnosing vehicle issues and negotiating repair solutions on behalf of clients, ensuring cost effective and efficient resolutions.
- Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills and contributed to system transitions (MAP to MIMS).
- Built and maintained strong client relationships.
- Provided support to supervisors in addressing challenging situations and mediating conflicts, ensuring effective communication and resolution.
Auto Technician
National Tire And Battery
11.2012 - 02.2014
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Boosted overall shop productivity by effectively managing multiple tasks simultaneously, such as diagnosing issues, repairing vehicles, and ordering parts.
Night Manager
O’Reilly Auto Parts
03.2012 - 11.2012
- Deliver Auto Parts
- Customer Service
- Stock Inventory
- Light Maintenance On Delivery Vehicles
Meineke Car Care Center
09.2011 - 03.2012
- Lead Technician
- Oil Changes, Brakes
- Changed Tires, Alignments
- Heating and A/C Diagnostics
- Service Advisor, Wrote Estimates
- Suspension Work, Engine Work
- Exhaust Work, Welding
Bridgestone/Firestone
01.2004 - 09.2011
- Performed Oil Changes, Brakes Jobs, Changed Tires
- Alignment Technician, Light Engine Diagnostic
- Heating and A/C Diagnostics, Suspension Work
- Wrote Up Estimates, Service Advisor
- Helped Train Co-Workers
- Safety Coordinator/Loss Prevention Officer
- Went through Firestone’s training program C.O.P.S
Heights Automotive
01.2003 - 01.2004
- Delivered auto parts to commercial accounts
- Stocked Inventory
- Cut rotors/drums for customers
- Performed light maintenance work on delivery vehicles
Education
Technical Institute - Automotive/Diesel Technology
Universal Technical Institute
01.2005
High School - General Studies
Wheeling High School
01.2000
Skills
- Strong Work Ethic
- Conflict Resolution
- Computer Proficiency
- Critical Thinking
- Mentoring
Certification
ASE certified in A4, A5, and C1
Timeline
Mechanical Coordinator/Service Advisor
LeasePlan USA/Wheels
02.2014 - Current
Auto Technician
National Tire And Battery
11.2012 - 02.2014
Night Manager
O’Reilly Auto Parts
03.2012 - 11.2012
Meineke Car Care Center
09.2011 - 03.2012
Bridgestone/Firestone
01.2004 - 09.2011
Heights Automotive
01.2003 - 01.2004
High School - General Studies
Wheeling High School
Technical Institute - Automotive/Diesel Technology
Universal Technical Institute
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