Zareeta Ellis
Joliet
Summary
Experienced in operations management and strategic planning, with a proven track record in staff development and customer relationship management. Demonstrated ability to improve efficiency and satisfaction through effective management strategies. Eager to leverage skills and experience as a Manager of Operations to drive team success and organizational growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Clerk
Ryder Logistics
Elwood, IL
08.2025 - Current
- Managed incoming and outgoing shipments, ensuring accuracy and compliance with company policies.
- Oversaw daily shipping schedules, prioritizing tasks to meet tight deadlines effectively.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
- Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
Operations Manager
BOWLERO/LUCKY STRIKE
Woodridge, IL
12.2024 - 06.2025
- Trained new hires in the use of equipment and safety protocols, as well as company policies and procedures.
- Provided team leadership, direction and guidance to ensure quality standards were met.
- Maintained accurate records of inventory levels, identifying discrepancies between actual stock levels and system records.
- Performed regular quality control checks on products and services delivered to customers.
- Developed and implemented effective shift management strategies to improve efficiency and customer satisfaction.
District Manager in Training
STORAGE ASSET MANAGEMENT
Romeoville, IL
06.2021 - 09.2024
- Developed and implemented effective strategies to increase sales revenue by 20% on a monthly basis.
- Oversaw day-to-day operations of multiple stores within the assigned district area.
- Analyzed sales reports to identify areas of improvement or underperformance within stores.
- Assisted with recruiting efforts by conducting interviews with prospective candidates for open positions in the district stores.
- Monitored market trends to identify potential areas for growth in the region.
- Performed regular audits of stores to ensure accuracy of stock levels, cleanliness, maintenance, and sales.
Shipping Clerk
GEODIS LOGISTICS
Romeoville, IL
02.2020 - 06.2021
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Packed, sealed, and labeled customer orders to prepare for shipping.
- Generated bills of lading and commercial invoices to route packages.
General Manager
CUBE SMART SELF STORAGE
Joliet, IL
04.2017 - 07.2020
- Built and maintained relationships with vendors and suppliers.
- Developed strategies to improve operational efficiency, reduce costs and maximize profitability.
- Analyzed financial data and prepared reports for senior management team.
- Reviewed financial statements, sales reports, and other performance data to measure productivity.
- Directed and coordinated activities of businesses or departments concerned with production, pricing, sales, or distribution of products.
Warehouse Shipping Lead
WALMART.COM
Elwood, IL
08.2012 - 12.2017
- Maintained strong relationships with shipping carriers such as UPS, FedEx, and DHL.
- Implemented quality control measures for incoming shipments, minimizing damaged goods and ensuring product integrity.
- Maintained accurate records for incoming and outgoing shipments to ensure timely deliveries.
- Researched alternative shipping methods such as air freight or expedited services when needed by customers.
- Demonstrated process improvements to reduce errors and improve overall operations.
Education
High School Diploma -
Joliet West High School
Joliet, IL05-1998
No Degree - Business Management
Rasmussen University
Romeoville, ILSkills
- Coaching and Mentoring
- Operations Management
- Staff Development
- Technology proficiency
- Customer Service
- Staff Management
- Strategic Planning
- Schedule Management
- Staff Training
- Staff Supervision
- Customer Relationship Management (CRM)
- Sales Techniques
- Financial Management
- Marketing
Certification
Serve Safe Manager
Basset
Allergens
Personal Information
Timeline
Shipping and Receiving Clerk
Ryder Logistics
08.2025 - Current
Operations Manager
BOWLERO/LUCKY STRIKE
12.2024 - 06.2025
District Manager in Training
STORAGE ASSET MANAGEMENT
06.2021 - 09.2024
Shipping Clerk
GEODIS LOGISTICS
02.2020 - 06.2021
General Manager
CUBE SMART SELF STORAGE
04.2017 - 07.2020
Warehouse Shipping Lead
WALMART.COM
08.2012 - 12.2017
High School Diploma -
Joliet West High School
No Degree - Business Management
Rasmussen University