Zane Cox
CHARLESTON
Summary
Dynamic and results-driven professional with extensive experience at Heartland Coca-Cola. Proven track record in time management and customer service, enhancing satisfaction through punctual deliveries. Skilled in safety management and problem-solving, consistently improving operational efficiency and performance. Committed to fostering strong relationships and maintaining high standards in all aspects of work.
Overview
2022
2022
years of professional experience
Work History
Driver Merchandiser
Heartland Coca-Cola
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Loaded and unloaded products, maintaining accuracy in order fulfillment.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Shift Manager
County Market Grocery
12.2019 - 06.2021
- Supervised daily store operations to ensure efficient workflow and adherence to company policies.
- Trained and mentored team members on customer service best practices and operational procedures.
- Managed inventory levels, coordinating restocking efforts to maintain product availability.
- Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.
Grocery Manager
Marketplace Foods
02.2015 - 10.2019
- Learned safety protocols and best practices for handling perishable goods effectively.
- Assisted in daily inventory management and product organization to ensure optimal stock levels.
- Supported team members in maintaining store cleanliness and adherence to health standards.
Merchandiser
Coca-Cola High Country
05.2018 - 02.2019
- Collaborated with marketing team to plan promotional displays and increase customer engagement.
- Conducted inventory management to ensure stock availability and minimize waste.
- Implemented visual merchandising strategies to enhance brand image and attract customers.
Education
Magic City Campus
Minot, ND05.2017
Skills
- Time management
- Customer service
- Problem-solving
- Relationship building
- Safety management
Timeline
Shift Manager
County Market Grocery
12.2019 - 06.2021
Merchandiser
Coca-Cola High Country
05.2018 - 02.2019
Grocery Manager
Marketplace Foods
02.2015 - 10.2019
Driver Merchandiser
Heartland Coca-Cola
Magic City Campus