Zakaria Ilboudo
New York,NY
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Vin Sur Vingt. Proven ability to engage guests and enhance their experience through effective wine service and high-volume dining management. Adept at multitasking and maintaining composure under pressure, ensuring seamless service and guest satisfaction.
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2026
2026
years of professional experience
Work History
Server
Vin Sur Vingt (french Wine Bar)
Manhattan, New York
06.2023 - 02.2026
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed multiple tables efficiently, prioritizing guest needs during peak hours.
- Trained and mentored new staff on service standards and menu knowledge.
- Collaborated with kitchen staff to optimize food presentation and serving times.
- Developed strong relationships with regular guests to foster loyalty and engagement.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Driver
Uber And Lyft
New York
2018 - 05.2023
- Navigated routes efficiently, ensuring timely deliveries to clients.
- Maintained vehicle safety and cleanliness, adhering to company standards.
- Inspected cargo for accuracy, preventing discrepancies during transportation.
- Assisted in training new drivers on safety protocols and operational procedures.
Bartender
Woodland (sport Bar,night Club)
Brooklyn, New York
02.2017 - 03.2019
- Crafted and served cocktails while ensuring high-quality customer service.
- Managed bar inventory, tracking supplies and minimizing waste.
- Trained new staff on beverage preparation and customer interaction standards.
- Collaborated with kitchen staff to create harmonious service flow during busy shifts.
- Developed seasonal drink menus based on customer preferences and trends.
Barback and Bartender
Woodland (sport Bar , Night Club)
Brooklyn , New York
07.2016 - 02.2017
- Assisted bartenders in preparing and serving beverages efficiently.
- Maintained cleanliness and organization of bar area to enhance guest experience.
- Stocked and replenished bar supplies to ensure operational readiness.
- Collaborated with team members to streamline workflow during peak hours.
- Monitored inventory levels and reported shortages to management promptly.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
Busser/Barback
Woodland (sport Bar, Night Club)
Brooklyn, New York
01.2016 - 07.2016
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by delivering food and beverages efficiently during peak hours.
- Collaborated with kitchen staff to ensure timely table turnover and customer satisfaction.
- Monitored supply levels of utensils and condiments, restocking as needed for seamless service.
Food Runner /Busser
Vin Sur Vingt (french Wine Bar)
Manhattan, New York
02.2015 - 01.2016
- Delivered food orders promptly to tables, ensuring customer satisfaction and adherence to service standards.
- Assisted kitchen staff in preparing and organizing food items for efficient service flow.
- Coordinated with servers to communicate order details and special requests effectively.
- Maintained cleanliness of dining area, including resetting tables and managing utensils.
Dishwasher
Vin Sur Vingt (french Wine Bar)
Manhattan, New York
06.2014 - 02.2015
- Operated dishwashing equipment to ensure cleanliness and sanitation standards.
- Maintained organized workstations for efficient workflow and accessibility.
- Assisted kitchen staff by promptly cleaning dishes and utensils during peak service hours.
- Followed safety protocols to prevent accidents and maintain a safe working environment.
Server
Palace Hotel
Ouagadougou, Burkina Faso
05.2013 - 07.2013
- Provided attentive customer service in high-volume dining environment.
- Assisted with menu explanations and food recommendations to enhance guest experience.
- Delivered orders accurately and promptly, ensuring guest satisfaction.
- Maintained cleanliness and organization of dining area for optimal guest comfort.
Education
Certificate of Bartending Course Completion - Services And Hospitality
American Bartenders School
New York01-2016
English Language
Seton Hall University
New Jersey05-2014
Bachelor of Arts - Accounting And Finance
Institute Burkinabe of Arts And Jobs
Ouagadougou, Burkina Faso01-2013
High School Diploma -
High School Technic Amilcar Cabral
Ouagadougou, Burkina Faso01-2011
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Food running
- High volume dining
- Table setting
- Wine service
- Wine pairings
- Point of sale (POS) system operations
- Cool under pressure
reading,soccer,
love to read, play/watch soccer on my free time
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Vin Sur Vingt (french Wine Bar)
06.2023 - 02.2026
Bartender
Woodland (sport Bar,night Club)
02.2017 - 03.2019
Barback and Bartender
Woodland (sport Bar , Night Club)
07.2016 - 02.2017
Busser/Barback
Woodland (sport Bar, Night Club)
01.2016 - 07.2016
Food Runner /Busser
Vin Sur Vingt (french Wine Bar)
02.2015 - 01.2016
Dishwasher
Vin Sur Vingt (french Wine Bar)
06.2014 - 02.2015
Server
Palace Hotel
05.2013 - 07.2013
Driver
Uber And Lyft
2018 - 05.2023
Certificate of Bartending Course Completion - Services And Hospitality
American Bartenders School
English Language
Seton Hall University
Bachelor of Arts - Accounting And Finance
Institute Burkinabe of Arts And Jobs
High School Diploma -
High School Technic Amilcar Cabral