Zain Ul Abideen
Mount Prospect
Summary
Experienced Data Center Engineer with strong expertise in managing and supporting enterprise-scale data center infrastructure. Skilled in server racking and stacking, structured cabling (fiber and copper), hardware provisioning, and troubleshooting connectivity, power, and cooling issues. Proficient in handling incident and change management through ticketing platforms such as ServiceNow while maintaining high operational standards to prevent service outages.
Responsible for supporting data center infrastructure operations including installation, configuration, and maintenance of enterprise hardware and network equipment. Experienced in handling HP servers, Cisco 9400 series network infrastructure, and Cisco UPS power systems to ensure continuous and reliable data center performance. Skilled in working with fiber optic connectivity including both single-mode and multi-mode cabling, ensuring proper installation, termination, and troubleshooting.
Performed rack and stack of servers and networking equipment, cable management, and hardware diagnostics. Managed critical systems through monitoring and critical infrastructure management, ensuring uptime, power redundancy, and operational stability. Collaborated with operations teams to resolve incidents, maintain documentation, and support data center expansion projects.
Overview
5
5
years of professional experience
Work History
Data Center Engineer
Walgreens
Mount Prospect, IL
08.2025 - Current
- Managed data center operations to ensure optimal uptime and reliability of services.
- Oversaw installation and configuration of server hardware and network equipment.
- Implemented monitoring solutions to track performance metrics and system health.
- Conducted regular maintenance and troubleshooting on critical infrastructure components.
- Collaborated with cross-functional teams to streamline data center processes and workflows.
- Evaluated emerging technologies to improve infrastructure capabilities and reduce costs.
- Modeled predictions with feature selection algorithms.
- Ran statistical analyses within software to process large datasets.
- Improved data collection methods by designing surveys, polls and other instruments.
- Leveraged mathematical techniques to develop engineering and scientific solutions.
- Implemented randomized sampling techniques for optimized surveys.
Data Center Operations Technician
E2 Optics
Houston, TX
08.2022 - 07.2025
- Operated and maintained data center equipment to ensure optimal performance and uptime.
- Monitored system alerts and resolved issues to minimize downtime and improve service reliability.
- Coordinated hardware installations, upgrades, and decommissioning processes for various infrastructure components.
- Documented operational procedures and developed best practices for data center management efficiency.
- Performed network security design and integration duties.
- Provided faculty and staff with security software and network configuration support.
- Utilized source code control for tracking configurations and changes.
- Monitored network hardware operations to evaluate proper configuration.
Junior Data Center Engineer
Sify Hyderabad Data Center
Hyderabad
01.2021 - 07.2022
- Managed installation and configuration of server hardware within data center environment.
- Monitored system performance, identifying issues to optimize uptime and reliability.
- Assisted in implementing backup and recovery solutions for critical data protection.
- Collaborated with cross-functional teams to ensure seamless data center operations.
- Conducted routine maintenance checks on network infrastructure to maintain efficiency.
- Supported troubleshooting efforts for hardware and software issues in real-time.
- Participated in continuous improvement initiatives to streamline data center workflows.
- Documented processes and procedures to enhance operational consistency and training materials.
Education
Master of Science - Engineering Management
Trine University
Angola, INBachelor of Technology - Computer Engineering
Osmania University
Hyderabad Skills
- Operating system administration
- Customer support
- Hardware troubleshooting
- Automation tools
- Asset management
- Server virtualization
- Configuration management
- Cooling systems management
- Structured cabling
- Data center design
Timeline
Data Center Engineer
Walgreens
08.2025 - Current
Data Center Operations Technician
E2 Optics
08.2022 - 07.2025
Junior Data Center Engineer
Sify Hyderabad Data Center
01.2021 - 07.2022
Master of Science - Engineering Management
Trine University
Bachelor of Technology - Computer Engineering
Osmania University