Zaidie Schmidt
Round Lake
Summary
Ambitious and passionate student with a strong work ethic and educational background seeking a valuable internship opportunity. Committed to applying classroom knowledge and skills in a real-world setting to contribute positively to a dynamic work environment. Seeking practical experience to further develop professional competencies in a hands-on role. Ready to take on new challenges and make a meaningful impact on this exciting career journey.
Overview
3
3
years of professional experience
Work History
Executive Assistant
Philanthropy Upgrade
05.2025 - Current
- As Executive Assistant to the CEO at Philanthropy Upgrade, I support executive operations, communications, and event management while helping drive the organization’s mission to strengthen nonprofit impact through innovative fundraising strategies.
- I provide day-to-day administrative and strategic support to CEO Lem, with a growing focus on systems optimization, event execution, and stakeholder communication. I’m also expanding my role to include grant writing and development, with a certification in progress to further support our fundraising goals.
- Interacted with internal partners and obtained detailed information about organization's mission and goals to form solid foundation for grant applications.
Club Life Concierge
Invited Clubs
03.2024 - Current
- Delivered a welcoming and professional experience to an elite clientele, fostering relationships, and anticipating needs to enhance member satisfaction.
- Utilized OpenTable, Canva, Google Platforms, Salesforce Lightning, Excel, and Microsoft Office Suite to log and track member visits, ensuring personalized service and generating valuable operational insights.
- Supported Member Experience initiatives by coordinating communications, managing event announcements, and maintaining accurate updates across various platforms.
- Created exceptional experiences by proactively addressing member needs, demonstrating a commitment to high standards, and attention to detail.
- Informed members and guests about club amenities, events, and services, providing clear and professional communication in person and over the phone.
- Coordinated appointments and reservations for club services, ensuring a seamless and efficient booking process.
- Managed business service requests with professionalism and precision, such as document handling and concierge tasks.
- Engaged in public relations by collaborating with members and external partners, supporting positive relationships, and retention efforts.
Volunteer
International Rescue Committee, IRC
09.2024 - 02.2025
- Assisted new immigrants and asylum seekers with accessing food and resources, fostering a welcoming environment.
- Adapted communication styles to navigate language barriers, enhancing interpersonal and cross-cultural communication skills.
- learned about diverse cultural backgrounds, broadening my perspective and increasing cultural sensitivity.
- Built meaningful connections with individuals from various walks of life, enriching personal and professional growth.
- Demonstrated empathy and adaptability in a multicultural setting, promoting inclusivity and understanding.
M Club Concierge
Marriott
05.2024 - 08.2024
- Retained in-depth knowledge of local events to provide personalized recommendations and services, enhancing the guest experience.
- Greeted guests upon arrival, quickly ascertaining their needs and offering tailored assistance.
- Coordinated reservations for golf courses, spa treatments, restaurant dining, and other Club amenities, ensuring seamless experiences.
- Managed special requests and accommodations for members and guests, ensuring their needs were met with professionalism and attention to detail.
Head Server
Alpine Country Club
07.2022 - 08.2024
- Delivered excellent service to a diverse group of guests, building strong communication and people skills.
- Accurately recorded orders in the POS system while providing excellent customer service.
- Handled guest questions and concerns calmly and professionally, improving problem-solving skills.
- Worked closely with teammates to ensure smooth operations in a busy environment.
- Strengthened multitasking and organizational skills by managing tasks in a fast-paced setting.
Barista
Starbucks
08.2022 - 08.2023
- Made interpersonal connections by memorizing the preferences of regular customers, enhancing customer loyalty and satisfaction.
- Monitored inventory levels, ensuring timely restocking of supplies to maintain operational efficiency.
- Provided excellent customer service by addressing inquiries promptly and professionally, ensuring a positive experience.
- Maintained high standards of cleanliness and safety by adhering to health department regulations concerning sanitation.
- Memorized and prepared specialty coffee beverages and seasonal offerings, delivering consistent quality and meeting customer expectations.
Education
Bachelor of Arts - International Security And Conflict Resolution
San Diego State University
San Diego, CA05-2027
Skills
- Strong interpersonal skill
- Team collaboration
- Hospitality
- Canva
- Salesforce Lightning
- Microsoft Office Suites
- Cultural Competency
- Decision-Making
Spanish
Proficient in conversational Spanish with the ability to read and write at an intermediate level. Demonstrates a solid understanding of the language to effectively communicate in diverse environments.
Education and Training
true,other
Timeline
Executive Assistant
Philanthropy Upgrade
05.2025 - Current
Volunteer
International Rescue Committee, IRC
09.2024 - 02.2025
M Club Concierge
Marriott
05.2024 - 08.2024
Club Life Concierge
Invited Clubs
03.2024 - Current
Barista
Starbucks
08.2022 - 08.2023
Head Server
Alpine Country Club
07.2022 - 08.2024
Bachelor of Arts - International Security And Conflict Resolution
San Diego State University
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