Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zaid Hasan

Zaid Hasan

Des Plaines

Summary

I am a dynamic professional with a solid background in operations management and staff training. Recognized for implementing strategic procedures that boost team performance and customer satisfaction. Committed to fostering a collaborative and efficient work environment. I have always excelled when given the right tools and will continue to do so in every environment I'm in.

Overview

1
1
year of professional experience

Work History

Shift Supervisor

Starbucks
Des Plaines, IL
01.2026 - Current
  • Supervised daily operations, ensuring high-quality customer service and product consistency.
  • Implemented operational procedures to enhance efficiency during peak service hours.
  • Trained and supported team members in barista skills and customer engagement techniques.
  • Managed inventory levels, reducing waste through efficient stock rotation practices.

Energy Consultant

Sunrun
Rockford, IL
05.2025 - 08.2025

This was a summer internship i took on after my first year of college and I quickly became one of the top sales people in the branch. Below are some of my responsibilities and achievements:

  • Conducted energy assessments to identify client needs and recommend appropriate solar solutions.
  • Assisted in developing project proposals, ensuring alignment with client objectives and regulatory requirements.
  • Collaborated with cross-functional teams to streamline installation processes and enhance customer experience.
  • Provided ongoing support to clients post-installation, addressing inquiries and facilitating maintenance schedules.

Education

High School Diploma -

William Howard Taft High School
Chicago, IL

Skills

  • Team leadership
  • Operations management
  • Scheduling coordination
  • Inventory control and record keeping
  • Workplace safety
  • Safety awareness
  • Policy enforcement
  • Training and mentoring
  • Staff development
  • Customer-oriented
  • Conflict resolution techniques
  • Operational planning
  • Cash handling

Languages

Arabic
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary

Timeline

Shift Supervisor

Starbucks
01.2026 - Current

Energy Consultant

Sunrun
05.2025 - 08.2025

High School Diploma -

William Howard Taft High School
Zaid Hasan