Marcel Magee
North Chicago
Summary
A detail-oriented security professional with a strong memory and acute awareness of surroundings, adept at responding effectively to emergency situations. Committed to ensuring safety and security in diverse environments while continuously enhancing skills in threat assessment and incident response.
Possessing a proven track record at Rosalind Franklin University, specializing in premises patrol and emergency procedure responses to enhance safety and security. Highly lauded for professionalism, reliability, and communication skills while maintaining high integrity under pressure.
Overview
12
12
years of professional experience
Work History
Security Officer
Rosalind Franklin University
Great Lakes
12.2021 - Current
- Confirmed visitor identification prior to granting entry into the building.
- Completed incident reports to record security or loss prevention incidents.
- Reported safety hazards for remediation response.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Monitored CCTV systems to ensure safety and security of premises.
- Observed patrons and customers to quickly address security situations.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Investigated all reported incidents of theft or vandalism on premises.
- Maintained accurate logs of all security related activities.
- Assisted with crowd control during large events held at the facility.
- Maintained high levels of alertness throughout shifts.
- Identified suspicious activity to determine appropriate response.
- Responded to alarms and conducted investigations as required.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Inspected fire extinguishers to ensure they were properly charged and operational.
Senior Supervisor
Waukegan Township
Waukegan
02.2014 - 12.2021
- Increased overall department competency by providing adequate training and constructive feedback to newly hired personnel.
- Formulated work schedules, communicated with individual employees to verify availability, and coordinated across departments to staff each shift fully.
- Filled the role of technical lead in the performance of services outside the regular scope of operations, including special client service requests.
- Resolved customer complaints, and adjusted policies to meet changing needs.
- Established and enforced clear goals to keep employees working collaboratively.
- Operated landscaping equipment to maintain grounds and remove trees/weeds.
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
- Cleared pathways of overgrowth, debris, and snow to reduce hazards.
- Scheduled regular landscaping services to promote optimal growth and maintain the attractive appearance of lawns and facility grounds.
- Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
- Removed poison ivy and other harmful plants while wearing protective gear.
- Swapped out plant containers and flowerbeds each spring, summer, and fall.
- Maintained sidewalks, fountains, and planters.
- Partnered with cross-functional teams on data organization, storage, access, and mapping.
- Managed data gatekeeping by receiving information, translating, and overseeing documents within the file management system.
- Created procedures for data sharing, and managed incoming and outgoing data files.
- Made hardware, software, and data storage improvements, and evaluated system performance.
- Assisted with upholding and fortifying digital security systems to protect valuable and confidential information.
- Resolved information access issues, troubleshooting to improve customer and internal data entry, and access.
- Documented work processes, project initiation, production, and updates to assist in the creation of change management policies.
- Managed the SQL database and developed reports for cross-functional teams.
- Built and managed queries, exports, analysis reports, and mailing lists.
House Manager
Waukegan Township
Waukegan
02.2014 - 12.2021
- Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
- Assisted in defining roles for parolees and members of household, creating environment of personal responsibility for words and behavior.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and when dealing with unhappy residents, effectively diffusing situations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Patrolled and secured the premises to prevent intrusion.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
- Documented security-related situations and submitted in-depth reports to superiors.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Monitored premises and recorded activity in daily officer reports.
- Searched individuals and baggage for devices, weapons and other prohibited items.
School Custodian
GCA Service Group
North Chicago
12.2012 - 11.2013
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Checked and stocked inventory throughout facility to meet expected demands.
- Moved equipment and furniture to thoroughly clean space.
- Maintained building interiors with routine deep cleaning of high-traffic areas.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Maintained accountability for building keys, master keys and access cards.
- Handled and stored hazardous chemicals safely to prevent injury or illness.
- Notified building managers about needed repairs to maintain public safety.
- Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
- Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Kept business entrances clean, tidy and professional in appearance.
- Followed company uniform, performance and security policies with every job.
Education
High School Diploma -
Ponca City High School
Ponca City, OK05.2011
Skills
- Activity supervision
- Event planning
- Facility oversight
- Issue and conflict resolution
- Troubleshooting
- Time management
- Analytical
- Microsoft Office
- Decision-making
- Observant
- First aid and CPR certified
- CCTV surveillance
- Shift work experience
- High level of integrity
- Reliability
- Investigative skills
- Document management
- Database analysis
- Premises patrol
- Electronic surveillance
- Identification verification
- Investigation documentation
- Report writing
- Conflict de-escalation
- Threat assessment
- Dispatch
- Physical fitness
- Fire safety training
- Bomb threat procedures
- Emergency evacuation procedures
- Active shooter training
Goals
Currently, I would like to obtain and conceal and carry license, a perk card, and a become a homeowner.
Affiliations
- Prior experiences in martial arts training and endurance athleticism.
- Experience as a personal trainer.
- Fighting game hobbyist and tournament attendee
- Amateur voice-acting experience.
Timeline
Security Officer
Rosalind Franklin University
12.2021 - Current
Senior Supervisor
Waukegan Township
02.2014 - 12.2021
House Manager
Waukegan Township
02.2014 - 12.2021
School Custodian
GCA Service Group
12.2012 - 11.2013
High School Diploma -
Ponca City High School
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