Zahane Smith

• Processed customer transactions accurately using point-of-sale systems.
• Maintained clean and organized workstations to enhance customer experience.
• Assisted customers with inquiries, providing exceptional service and support.
• Trained new cashiers on operational procedures and customer service standards.

• Monitored premises to ensure safety and security protocols were consistently followed.
• Conducted regular patrols to identify and mitigate potential security risks.
• Responded promptly to alarms and incidents, coordinating with emergency services as needed.
• Maintained accurate records of daily activities, incidents, and observations for reporting purposes.

Part-Time 15-20 hrs a week.

Establish and uphold high standards, promoting great customer service and assistance to guests.

• Process guest payments and provide accurate change.
• Maintain up-to-date knowledge of products and services offered.
• Assist customers with returns, refunds and resolving transaction ordering issues.
• Learn all duties for various positions and provide backup at key times.
• Operate cash register for cash, and credit card transactions with excellent accuracy levels.
• Welcome customers and help determine their needs.
• Help customers complete purchases, locate items, and join reward programs.
• Respond promptly to requests for assistance, spills and customer inquiries.
• Work with floor team and managers to meet wide range of customer and ordering needs.
• Tallier cash drawer at beginning and end of each work shift.
• Restock and organize merchandise in front lanes.
• Work flexible schedule and extra shifts to meet business needs.
• Work closely with shift manager to solve problems and handle customer concerns.
• Count money in cash drawers at beginning and end of shifts to maintain accuracy.
• Perform cash, and card transactions to complete customer purchases.
• Answer questions about store policies and address customer concerns.

Part-Time 10-20 hrs per week.

• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Organized sales area and work station to showcase products and boost sales.
• Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
• Prepared clients for hair cuts and styles with soothing shampoo work.
• Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
• Offered exceptional service and support to walk-in and scheduled customers.
• Answered telephone calls to provide information and schedule new appointments.
• Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
• Educated customers on products to maximize benefits.