Zackary Birge
Technician
Bradley
Summary
Dynamic Telecommunications Tower Lead Technician with expertise in antenna alignment and equipment rigging at Another Level Tower Services, INC. Proven track record of enhancing customer satisfaction through effective communication and timely project completion. Strong problem-solving skills and a commitment to safety to ensure optimal network performance and reliability.
Overview
5
5
years of professional experience
Work History
Telecommunications Tower Lead Technician
Another Level Tower Services, INC
08.2021 - Current
- Increased customer satisfaction with timely communication updates regarding project progress and completion status.
- Collaborated with team members to complete projects on time and within budget constraints.
- Completed complex installations, contributing to the expansion of telecommunication networks.
- Reduced downtime by swiftly troubleshooting and repairing tower malfunctions.
- Ensured optimal signal strength with regular maintenance and antenna alignment.
- Built strong relationships with clients through clear communication channels fostering trust in our services.
- Lifted equipment into position using cranes, rigging tools and gin poles.
- Bolted equipment into place using hand and power tools.
- Installed wiring, cabling and networking hardware on customer premises.
- Read blueprints and schematics to correctly place equipment.
- Rigged towers, monopoles and rooftops to build new tower or collocate antenna on existing structure under FCC guidelines.
- Streamlined project completion by coordinating materials, tools, and resources for each job site.
Plumber's Assistant
Winterroths
07.2020 - 08.2022
- Aided in cost estimation for projects, contributing to accurate pricing proposals for clients.
- Upheld company reputation by exemplifying professionalism during all interactions with clients.
- Enhanced customer satisfaction by promptly identifying and resolving plumbing issues.
Lead Associate Assistant
Gas N Wash
09.2020 - 02.2022
- Mentored junior associates, providing guidance on best practices and professional development opportunities.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Built strong relationships with customers through positive attitude and attentive response.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Trained and supervised employees on office policies and procedures.
Education
Certification - Competent Rigger/Tower Rescue
CITCA
Bradley, IL 05.2001 -
Certifications - Fiber Optics Certification
SLTC
Trenton, GA 05.2001 -
NWSA TTT1 -
NWSA
Online Certification 05.2001 -
High School Diploma -
Clifton Central High School
Clifton, IL 05.2001 -
Skills
Crane signaling
Fiber optic splicing
Electrical systems
Grounding techniques
OSHA compliance
Fall protection
RF awareness
Antenna alignment
Equipment rigging
Tower climbing safety
Sweep testing
Boom lift operation
Signal optimization
Emergency planning
Repairs and troubleshooting
Safety procedures
Equipment installation
Structural analysis
System maintenance
Crane operation
Heavy equipment
Teamwork
Network troubleshooting
Time management
Problem-solving
Installing equipment
Timeline
Telecommunications Tower Lead Technician
Another Level Tower Services, INC
08.2021 - Current
Lead Associate Assistant
Gas N Wash
09.2020 - 02.2022
Plumber's Assistant
Winterroths
07.2020 - 08.2022
Certification - Competent Rigger/Tower Rescue
CITCA
05.2001 -
Certifications - Fiber Optics Certification
SLTC
05.2001 -
NWSA TTT1 -
NWSA
05.2001 -
High School Diploma -
Clifton Central High School
05.2001 -
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