Luke Grason
Round Lake
Summary
Dedicated professional with extensive experience in safety oversight and customer service at Great Wolf Lodge Resort. Proficient in CPR and water rescue techniques, I excel in responding to emergencies while ensuring a welcoming environment. Recognized for maintaining high hygiene standards and fostering positive guest interactions, I am committed to excellence in all endeavors.
Overview
3
3
years of professional experience
Work History
Lifeguard
Great Wolf Lodge Resort
02.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Cashier Team Lead
Little Ceasars Pizza
06.2023 - 02.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Cashier
Fratellos Hot Dogs
09.2022 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Grant High School
Fox Lake IL 05-2024
Skills
- CPR and AED training
- CPR certified
- Water rescue techniques
- Safety oversight
- First aid and CPR
- Lifeguard procedures
Timeline
Lifeguard
Great Wolf Lodge Resort
02.2024 - Current
Cashier Team Lead
Little Ceasars Pizza
06.2023 - 02.2024
Cashier
Fratellos Hot Dogs
09.2022 - 06.2023
High School Diploma -
Grant High School
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