Zachary Jens

• Enforced laws and regulations within Cook County Jail.
• Responded to radio messages or telephone instructions to appear at scenes of incidents.
• Maintained safe and secure environments for staff and inmates.
• Conducted training sessions on de-escalation techniques and non-lethal tactics

• Cleaned and sanitized all classrooms, restrooms, hallways and other common areas in the school.
• Maintained janitorial supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Swept, mopped and vacuumed floors, stairs and carpets on a daily basis.

• I trained as a cargo specialist for 2 and a half months and completed the course with expertise in cargo handling, shipping, and moving. I also used equipment such as forklifts and heavy equipment to complete these tasks. I currently serve In the US Army Reserve and practice such skills on a monthly basis.
• Inspected and counted items received and checked against invoices or other documents while recording shortages and rejecting damaged goods.
• Retrieved stored items and traced lost shipments, when necessary.
• Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
• Checked import and export documentation to determine cargo contents.
• Inspected received items to reconcile against invoices to record shortages and reject damaged goods.
• Used scanners to track parcel information, condition or receipt.
• Directed cargo loading to monitor even distribution of weight.
• Understood and followed oral and written directions.
• Maintained updated knowledge through continuing education and advanced training.

- In August 2024, i participated in Operation Northern Strike. Which involved our unit and many others in the supply, sustainment, and training of Canadian, Taiwanese, and Latvian Forces.

• Developed and delivered comprehensive firearms training programs for diverse skill levels.
• Ensured safety protocols were consistently followed during all training sessions.
• Monitored student performance and provided constructive feedback for improvement.

• Developed sales strategies to increase customer base and revenue.
• Created presentations for prospective customers, highlighting features of products and services.
• Responded to customer inquiries in a timely manner via phone, email, and social media channels.

• Answered incoming calls and responded to customer inquiries.
• Assisted in the development of new administrative systems, procedures and policies.
• Managed office supplies inventory and placed orders when necessary.
• Maintained filing system for important documents such as contracts and invoices.
• Provided general administrative support to staff members.

• I worked on Fryers and grills cooking food, I also helped serve food to costumers.
• Took inventory counts before and after shifts to complete food inventory or storage sheets.
• Operated grills, fryers and broilers to cook items to quality guidelines.
• Prepared and served meals by reviewing recipes and combining and cooking ingredients.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Cleaned tables and chairs to prepare dining area for next customers.
• Provided exceptional service to high volume of daily customers.