Zachary Buerger
Oak Park
Summary
Results-driven professional experienced in managing structured programs involving risk mitigation, compliance, and stakeholder support. Adept at maintaining schedules, monitoring progress, resolving issues in real time, and communicating clearly across teams to ensure project stability and successful outcomes.
Overview
2
2
years of professional experience
4045
4045
years of post-secondary education
Work History
Behavioral Health Technician
Eating Recovery Center LLC.
01.2025 - Current
- Maintain daily program structure for groups of patients
- Complete on the fly data entry regarding patient updates, meal documentation, and treatment team notices
- Document milieu events through Aura NOVA data systems
- Work with patients on de-escalation techniques and provide individual care when needed
- Demonstrate situational awareness and rapid problem-solving ability while employing de-escalation techniques, crisis intervention skills, and providing individualized support to patients
- Effectively and efficiently maintain daily program structure and therapeutic community for patient groups to ensure a safe and supportive treatment environment.
- Navigate patients' individual treatment plans in order to create a nuanced approach for personalized support
Constituent Services Advisor
Democratic Party of Oak Park
01.2024 - 01.2025
- Perform administrative tasks such as managing spreadsheets and large ranges of personal data
- Handle sensitive tasks, including managing donations, government documents, and petitions
- Cleaned and organized excel workbooks
- Entered data in workbooks regarding political canvassers, phone bankers, and volunteers
- Engage with constituents to understand their needs, concerns, and requests, and synthesize a profile
- Synthesized data on bill support to pass on to senate desk
- Coordinate communication between community members and government agencies, and analyze case details to determine the best course of action or referral.
- Research policy matters, legislation, and resources relevant to constituent inquiries.
- Draft correspondence, reports, and case summaries for leadership or public communication.
- Educate constituents on available resources, rights, and government processes.
- Represent the office at community meetings, events, and outreach initiatives, and organize fundraisers and in-office events
Education
Bachelor of Arts - Sociology/Anthropology
St. Olaf College
Northfield, MinnesotaHigh school or equivalent -
Oak Park River Forest High School
Oak Park, ILSkills
- Data entry
- Crisis intervention
- De-escalation techniques
- Administrative support
- Policy analysis
- Communication coordination
- Report drafting
- Team collaboration
- Situational awareness
- Conflict resolution
- Documentation skills
- Multicultural competence
- Group facilitation
- Records maintenance
- Records management
Research And Projects
- Collaboration projects with WAANO and Somali Community in Faribault, MN, 02/24-05/24, Collaborated on transcribing popular Somali music from authentic recordings and programming a concert of popular Somali love songs for the Faribault and Northfield communities
- Research Project: St. Olaf Curriculum and Academic Belonging, 09/23-12/23, As a team, authored an online anonymous survey to be taken by St. Olaf College undergraduate students. Conducted focus groups with St. Olaf students, and synthesized data from ~1,000 responses using SPSS software. Formally presented findings and suggested policies to St. Olaf College's department chairs
- Ethnography of Imposter Syndrome in St. Olaf College Music Performance Majors, 02/23-05/23, Synthesized published research regarding imposter syndrome in higher education and the arts. Conducted interviews with St. Olaf College Music Performance majors regarding their experiences with imposter syndrome
Activities
- Leader, St. Olaf Jazz Collective, Northfield, MN, 09/22-05/24
- Member, St. Olaf College Jazz 1, Northfield, MN, 09/21-05/24
Timeline
Behavioral Health Technician
Eating Recovery Center LLC.
01.2025 - Current
Constituent Services Advisor
Democratic Party of Oak Park
01.2024 - 01.2025
Bachelor of Arts - Sociology/Anthropology
St. Olaf College
High school or equivalent -
Oak Park River Forest High School