Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Benson-Webb

Clinton,IL

Summary

Dynamic Sales Associate with a proven track record at Minitmart, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective problem-solving and maintaining store organization. Skilled in cash handling and POS systems, consistently fostering positive relationships to drive repeat business and achieve sales goals.

Overview

1
1
year of professional experience

Work History

Sales Associate

Minitmart
Clinton, Illinois
06.2019 - 04.2020
  • Assisted customers in locating products and provided information on promotions and services.
  • Operated cash register, processed transactions, and managed point-of-sale systems efficiently.
  • Maintained store cleanliness and organization to enhance customer shopping experience.
  • Stocked shelves and ensured product availability while following inventory management procedures.
  • Collaborated with team members to achieve sales goals and improve customer satisfaction.
  • Handled customer inquiries and resolved issues promptly to support service excellence.
  • Monitored product displays for compliance with company standards and promotional strategies.
  • Participated in training sessions to develop product knowledge and improve sales techniques.

Sales Associate

Dollar Tree
Clinton, Illinois
01.2019 - 06.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Engaged with customers to effectively build rapport and lasting relationships.

Education

GED -

Illinois Regional Office of Education
Clinton Il
11.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Minitmart
06.2019 - 04.2020

Sales Associate

Dollar Tree
01.2019 - 06.2019

GED -

Illinois Regional Office of Education
Zachary Benson-Webb