Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

Zac Carter

Chicago

Summary

Shift Leader and Bar Purchaser at Paulie Gee's Logan Square with a proven track record in cocktail preparation and staff training. Successfully developed seasonal drink menus and enhanced customer satisfaction through effective communication and problem-solving. Passionate about creating memorable experiences and fostering team motivation in fast-paced environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Shift Leader

Paulie Gee's Logan Square
Chicago
09.2022 - Current
  • Managed daily bar operations, ensuring smooth service and customer satisfaction.
  • Trained and supervised bar staff on service standards and cocktail preparation.
  • Developed seasonal drink menus reflecting current trends.
  • Implemented health and safety protocols to ensure compliance with regulations.
  • Collaborated with kitchen staff to create pairings for food and beverage offerings.
  • Monitored guest feedback to enhance service quality and address concerns.
  • Assisted with interviewing potential employees for bar positions, making hiring decisions.
  • Resolved customer complaints or concerns in a timely manner.
  • Placed orders for liquor and beer, and tracked stock levels to ensure adequate supply.
  • Established relationships with local distributors to secure competitive pricing on products purchased.
  • Collaborated closely with kitchen managers to coordinate events held in the dining area.
  • Ordered specialty liquors or wines when requested by customers.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor.
  • Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
  • Created signature beverages to increase revenue and patron loyalty.
  • Reorganized bar stations to streamline service flow.

Wine Buyer

Bullfrog Wine & Spirits
Fort Collins
01.2022 - 08.2022
  • Analyzed wine market trends to inform purchasing decisions and inventory management.
  • Collaborated with suppliers to negotiate pricing and secure premium wine selections.
  • Managed inventory levels to ensure optimal product availability for customer demands.
  • Developed relationships with distributors to enhance product offerings and service quality.
  • Trained staff on wine knowledge to improve customer service and sales performance.
  • Maintained accurate records of all wine purchases and inventory levels.
  • Organized promotional events featuring select wines in order to increase sales volume.
  • Managed incoming shipments by verifying accuracy against invoices before processing payment information.
  • Negotiated pricing and contracts for bulk purchases of wines from various vendors.
  • Prepared detailed reports outlining total costs associated with each purchase transaction along with projected profit margins.
  • Monitored stock levels at all times in order to anticipate any shortages or overages that may occur during peak periods of demand.

Sales Representative

Fiesty Spirits
Fort Collins
02.2022 - 05.2022
  • Engaged customers to promote brand loyalty and product knowledge.
  • Attended industry events to network and promote company products within the community.
  • Developed key customer relationships to increase sales.
  • Generated new sales leads through cold calling and networking activities.
  • Created detailed reports on daily, weekly, and monthly sales activity.

Line Cook

Old Elk Reserve
Fort Collins
01.2022 - 08.2022
  • Worked with bartenders on menu items to compliment cocktails and whiskeys
  • Maintained cleanliness and organization of kitchen workstations and equipment.
  • Operated kitchen equipment, including grills, fryers, and ovens, safely and effectively.
  • Prepared dishes in fast-paced environment, working with teammates to maintain high customer satisfaction rate.
  • Prepared high-quality dishes using fresh, locally sourced ingredients.

Assistant Liquor Buyer

Mulberry Max
Fort Collins
03.2021 - 12.2021
  • Managed supplier relationships to ensure timely delivery of quality products.
  • Negotiated contracts to secure favorable terms and pricing with vendors.
  • Maintained accurate purchase order records and updated inventory management systems.
  • Resolved any discrepancies between purchase orders and actual receipts of goods or services.
  • Developed relationships with vendors to secure better prices and payment terms.
  • Maintained records of all purchases including item descriptions, costs, quantities received.
  • Synchronized supply chain inventory with customer demand to mitigate excess and obsolete inventory.

Bar Manager

Holiday Twin Drive-In
Fort Collins
04.2020 - 10.2021
  • Mixed cocktails and beverages for patrons at outdoor movie screenings.
  • Managed cash register and processed customer payments efficiently.
  • Maintained cleanliness and organization of the bar area throughout shifts.
  • Assisted in inventory management, tracking supplies and ordering as needed.
  • Collaborated with team members to ensure smooth bar operations during events.
  • Performed opening and closing duties including restocking supplies.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.

Deli and Bakery Worker

Eats & Sweets
Lafayette
04.2017 - 08.2019
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Followed health safety guidelines when preparing and serving food products.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.

Skills

  • Cocktail preparation
  • Staff training
  • Event coordination
  • Customer relationship management
  • Supplier collaboration
  • Market analysis
  • Problem solving
  • Effective communication
  • Staff engagement
  • Team motivation
  • Issue resolution
  • Account management

Certification

  • Food Handlers
  • BASSET
  • Foodhandler Manager
  • Allergen Compliance

Languages

English
Native/ Bilingual
Spanish
Limited

Timeline

Shift Leader

Paulie Gee's Logan Square
09.2022 - Current

Sales Representative

Fiesty Spirits
02.2022 - 05.2022

Line Cook

Old Elk Reserve
01.2022 - 08.2022

Wine Buyer

Bullfrog Wine & Spirits
01.2022 - 08.2022

Assistant Liquor Buyer

Mulberry Max
03.2021 - 12.2021

Bar Manager

Holiday Twin Drive-In
04.2020 - 10.2021

Deli and Bakery Worker

Eats & Sweets
04.2017 - 08.2019

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Zac Carter