Yuvia Garnica
Bolingbrook,IL
Summary
Versatile and dynamic professional with a proven track record at Walgreens Boots Alliance, excelling in customer service and employee training. Demonstrated ability to enhance customer satisfaction and team performance through effective leadership and strong multitasking skills. Specializes in maintaining high standards of hygiene and cleanliness, ensuring top-quality service and operational excellence.
Professional shift supervisor with strong leadership skills and focus on team collaboration. Skilled in managing daily operations, resolving conflicts, and ensuring high performance standards. Known for adaptability and delivering results in fast-paced environments. Strong organizational abilities and effective communication, fostering productive and positive workplace.
Professional caregiver with keen ability to provide nurturing and attentive care. Proven track record of maintaining safe and engaging environment for children, with strong emphasis on teamwork and adaptability. Skilled in implementing educational activities, ensuring proper nutrition, and managing daily routines efficiently. Dependable and responsive to diverse needs, fostering trust and positive relationships with both children and parents.
Overview
6
6
years of professional experience
Work History
Shift Lead
Walgreens Boots Alliance
07.2022 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
Babysitter
Aurora Carranza
11.2018 - Current
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Introduced children to educational games and activities to boost learning.
Restaurant Hostess
Niko's Breakfast Club
03.2022 - 08.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Line Filler
Aaron Thomas Company, Inc.
07.2021 - 06.2022
- Developed strong multitasking abilities by managing multiple tasks simultaneously on the assembly line without sacrificing quality or efficiency.
- Maintained high product quality standards through thorough inspection of finished goods and immediate correction of defects.
- Followed detailed instructions to assemble products accurately, ensuring customer satisfaction with the final result.
Education
High School Diploma -
Bolingbrook High School
365 Raider Way, Bolingbrook, IL 6044012-2023
Skills
- Customer service focus
- Customer service
- Accurate weighing
- Employee training
- Patience and empathy
- Age-appropriate activities
- Hygiene and cleanliness
- Child development
- Language skills
- Positive reinforcement
- Cleaning and sanitizing
- Health and safety
- Early childhood development
Languages
Spanish
Native or Bilingual
Timeline
Shift Lead
Walgreens Boots Alliance
07.2022 - Current
Restaurant Hostess
Niko's Breakfast Club
03.2022 - 08.2022
Line Filler
Aaron Thomas Company, Inc.
07.2021 - 06.2022
Babysitter
Aurora Carranza
11.2018 - Current
High School Diploma -
Bolingbrook High School
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