Yuval Kaminitz
Herzliya,Tel Aviv
Summary
Sociable individual passionate to serve in restaurant field. Keen on increasing customer loyalty and enhancing dining experience. Focused on working with team to create smooth workflow.
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Restaurant hostess
Jem's Beer Factory
Herzliya, Tel Aviv
10.2022 - Current
- Enhanced customer satisfaction by greeting and escorting guests to their tables.
- Maintained cleanliness in the dining area, contributing to a pleasant atmosphere.
- Managed reservation system to avoid overbooking.
- Supervised setting and clearing of tables, maintaining restaurant's high standards.
- Coordinated with kitchen staff for timely order preparation and delivery.
- Trained new employees on protocols and procedures, increasing team efficiency.
- Resolved customer issues calmly and professionally to maintain satisfaction.
Telemarketer
LTM
Bnei Brak, Tel Aviv
09.2020 - 08.2022
- Initiated customer interaction through outbound calls for product awareness.
- Identified potential leads by assessing customer requirements.
- Increased sales conversions with effective communication skills.
- Enhanced brand image through polite and respectful telephone manners.
- Facilitated smooth transactions with accurate record keeping.
- Adapted communication style according to the client's preference for better understanding.
- Documented all calls with detailed notes for future reference.
- Scheduled callbacks as needed to secure prospective deals.
Education
Secondary education - Biology
High School Shoham
Shoham, Central District 09.2013 - 06.2016
Diploma - gymology
IGL
Ramat Gan, Tel Aviv 09.2019 - 07.2020
Skills
- Patience and composure
- Multitasking efficiency
- Team player
- Customer Service
- Front-of-House displays
- Conflict mediation
Timeline
Restaurant hostess
Jem's Beer Factory
10.2022 - Current
Telemarketer
LTM
09.2020 - 08.2022
Diploma - gymology
IGL
09.2019 - 07.2020
Secondary education - Biology
High School Shoham
09.2013 - 06.2016
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