English
Yuliia Vitoshkin
Customer Support
Bat Yam
Summary
Dedicated professional with 4 years working experience in hospitality sphere looking for next career challenge. I believe that my skill set is the best suitable to benefit your team with my willingness to take on added responsibilities, positive attitude and active involvement into clients requests.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Clean Room Operator
VPG Sensors
6 2020 - Current
- Operated Lithography process in Clean Room, ensured that process is accomplished in most precise way according to given product criteria.
- Collaborated in transition of processes between Quality Control department and Clean Room.
- Successfully trained two groups of Clean Room operators with Quality Control set operations according to defined goals.
- Assisted to Lead Operator and Department Supervisor in solving of production tasks.
Bartender
Herbert Samuel Opera Tel Aviv
01.2019 - 03.2020
- Provided customers care in most efficient and professional way, ensuring best experience possible.
- Handled simultaneous clients, team, and business requests while avoiding unnecessary delays or errors.
Guide
IZOLYATSIA. Platform for cultural initiatives
02.2016 - 08.2017
- Navigated visitors throughout their visit to gallery with detailed information about exhibition, ensured their experience was complete and professional.
- Organized 300 group tours in three languages for visitors and partners of gallery.
- Collaborated with gallery team in events organization, maintenance and preparation of exhibitions, administrative work.
Guide
PinchukArtCentre
05.2014 - 06.2016
- Guided tours in three languages throughout exhibitions of worldwide famous artists: Jan Fabre, Takashi Murakami, Jeff Koons, Damien Hirst, Olafur Eliasson, Andreas Gursky, Ai Weiwei.
- Assisted to ArtCentre team with organization and documentation of public events.
- Enchanted visitors experience through personal approach to each tour attendant, active listening and promoting positive attitude to institution and exhibited art pisces.
Education
Master of Arts - Cultural Studies
National University of "Kyiv-Mohyla Academy"
09.2015 - 06.2017
Skills
Presentation skills
Customer oriented
Prioritizing
Teamwork
Work ethic
Adaptability
Patience
Attention to detail
Languages
Proficient
C2
Ukrainian
Proficient
C2
Hebrew
Advanced
C1
French
Elementary
A2
Timeline
Bartender
Herbert Samuel Opera Tel Aviv
01.2019 - 03.2020
Guide
IZOLYATSIA. Platform for cultural initiatives
02.2016 - 08.2017
Master of Arts - Cultural Studies
National University of "Kyiv-Mohyla Academy"
09.2015 - 06.2017
Guide
PinchukArtCentre
05.2014 - 06.2016
Clean Room Operator
VPG Sensors
6 2020 - Current
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