Yuliia Lishylenko

Taught structured swim lessons to children ranging from 4 months to 12 years old. Built strong relationships with families by communicating progress, addressing concerns, and creating a supportive, trust-based environment. Enforced strict water safety protocols while maintaining constant situational awareness to ensure the safety of all students. Adapted teaching methods to different age groups and skill levels, promoting confidence, discipline, and skill development in a fun but controlled setting.

Gained experience across multiple departments in a high-volume retail environment. Processed transactions quickly and accurately while delivering friendly, efficient customer service. Assisted customers with bagging, organized merchandise displays, restocked shelves, and maintained store cleanliness and safety standards. Adapted easily to different roles as needed, supported team operations during peak hours, and maintained a positive attitude in a fast-paced, customer-focused setting.

Managed customer transactions, processed returns and exchanges, and resolved customer concerns professionally and efficiently. Trained and mentored new employees, coordinated staff schedules, provided break coverage, and ensured smooth workflow throughout shifts. Responsible for closing procedures, maintaining cash accuracy, securing the store, and upholding cleanliness and safety standards. Handled incoming customer phone calls and assisted shoppers with inquiries, demonstrating leadership, reliability, and strong customer service skills.

Supervised children in a high-energy indoor climbing environment and ensured all safety procedures were followed. Assisted guests with harnessing equipment, monitored climbing activities, and maintained a safe, fun atmosphere for families.

• Assisted in maintaining cleanliness throughout play areas and equipment.
• Supported staff in supervising children's activities and ensuring safety standards.
• Organized supplies and materials for daily operations and events.