Summary
Overview
Work History
Education
Skills
Timeline
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Yousuf Mansoor

Bolingbrook

Summary

Results-driven professional specializing in client service and strategic problem-solving. Proven ability to enhance operational efficiency, improve team collaboration, and foster strong client relationships. Recognized for leading successful training initiatives, and delivering results through clear communication. My attention to detail ensures seamless transactions and high retention rates, contributing to overall business success.

Overview

10
10
years of professional experience

Work History

Account Executive Assistant

J D Factors
10.2021 - Current
  • Manage diverse portfolio of business clients, driving substantial revenue growth.
  • Uploaded invoices and funding schedules into proprietary databases and Excel spreadsheets accurately.
  • Collaborated with clients, business development teams, and operations to enhance process efficiency.
  • Coordinated with Accounts Payable to negotiate payment terms and verify client accounts.
  • Evaluated client creditworthiness and assessed invoice quality to minimize risk exposure.
  • Conduct daily monitoring of accounts receivable and follow up on overdue customer accounts. Maintain proactive communication with clients to investigate and resolve payment discrepancies and billing disputes.
  • Assisted in training new employees on company procedures and best practices for seamless transitions.
  • Cultivated strong client relationships, ensuring smooth transactions and high retention rates.

Pricing Analyst & Customer Service Representative

Meijer
02.2018 - 07.2021
  • Led weekly planning and execution of advertising activities.
  • Managed inventory on a weekly basis and conducted large-scale inventory semi-annually.
  • Coordinated cross-chain activities to drive brand-wide initiatives and revenue growth.
  • Directed pricing projects in alignment with Corporate, Market, and Regional management strategies.

Manager

Dunkin
08.2015 - 09.2017
  • Managed inventory, employee schedules, and training activities to enhance operational efficiency.
  • Filled in for absent employees to maintain workflow continuity.
  • Provided leadership and support to multiple stores requiring additional resources.
  • Motivated self and team to achieve sales growth through strategic initiatives.

Education

Bachelor of Science - Business Management

DeVry University
Addison, IL
02-2021

Skills

  • Effective multitasking
  • Adaptability
  • Problem Solving
  • Attention to detail
  • Client service and support
  • Teamwork

Timeline

Account Executive Assistant

J D Factors
10.2021 - Current

Pricing Analyst & Customer Service Representative

Meijer
02.2018 - 07.2021

Manager

Dunkin
08.2015 - 09.2017

Bachelor of Science - Business Management

DeVry University

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Yousuf Mansoor