Summary
Overview
Work History
Education
Skills
Timeline
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Youssef Akouz

Youssef Akouz

Web Developer
Chicago,IL

Summary

Results-driven IT Support Coordinator and Web Developer with extensive experience in technical support, WordPress development, and IT infrastructure management. Adept at troubleshooting, optimizing system performance, and implementing web solutions to enhance business operations.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
4
4
Languages

Work History

IT Support Coordinator

U & F Sons, Inc.
Chicago, Illinois
07.2024 - Current
  • Provide technical support and troubleshoot hardware, software, and network issues
  • Manage IT infrastructure, security, and system optimization for business efficiency
  • Develop web-based solutions to streamline company operations

WordPress Developer

Freelance
Chicago, Illinois
01.2023 - Current
  • Built and optimized WordPress sites for performance and security
  • Developed custom themes, plugins, and responsive designs
  • Implemented SEO strategies to improve search rankings
  • Developed and implemented WordPress sites, themes and plugins.
  • Maximized site performance with regular updates, security measures, and optimization techniques.

Computer Science Teacher

Rockford Iqra School
09.2023 - 06.2024
  • Taught computer science fundamentals, including programming and web development
  • Designed engaging lesson plans and coding exercises
  • Assisted in IT-related troubleshooting within the school

Air Associate

Amazon
12.2022 - 09.2023
  • Worked on the ramp at KRFD Airport, handling cargo logistics
  • Ensured timely loading and unloading of packages for air transportation
  • Followed strict safety protocols to maintain security

Pega System Architect

Pyramids Consulting, Inc.
07.2022 - 11.2022
  • Developed Pega-based applications utilizing object-oriented programming
  • Designed UI, business logic, and data management workflows
  • Integrated SOAP/REST web services and automated processes

WordPress Developer

Ederassa
10.2021 - 06.2022
  • Designed and optimized WordPress websites for speed and functionality
  • Developed and maintained custom APIs for seamless system integration
  • Created responsive themes to improve user experience

Education

Associate of Applied Science - Computer Science

Free Institute of Computer And Business Studies
Agadir, Morocco
09.2016 - 06.2018

Associate Degree - Law

University of Hassan II
Casablanca, Morocco
09.2019 - 06.2022

Skills

IT Support & Troubleshooting

WordPress Development (Themes, Plugins, APIs)

HTML

CSS

JavaScript

PHP

SEO Optimization & Web Performance

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Timeline

IT Support Coordinator

U & F Sons, Inc.
07.2024 - Current

Computer Science Teacher

Rockford Iqra School
09.2023 - 06.2024

WordPress Developer

Freelance
01.2023 - Current

Air Associate

Amazon
12.2022 - 09.2023

Pega System Architect

Pyramids Consulting, Inc.
07.2022 - 11.2022

WordPress Developer

Ederassa
10.2021 - 06.2022

Associate Degree - Law

University of Hassan II
09.2019 - 06.2022

Associate of Applied Science - Computer Science

Free Institute of Computer And Business Studies
09.2016 - 06.2018

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Youssef AkouzWeb Developer