Yousef Yafai
Springfield
Summary
Committed Business Owner bringing stellar track record in business leadership experience. Well-educated in managing and improving operations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Real Estate Manager
Yafai Properties
10.2022 - Current
- Negotiated rental agreements for new leases and renewals of existing leases.
- Reviewed monthly financial statements to identify areas of improvement in operating costs.
- Researched potential investment opportunities in order to maximize returns on investments.
Business Owner
King Mobile Repair
09.2021 - 10.2022
- Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Developed business and marketing plans and prepared monthly financial reports.
Mobile Repair Technician
King City Wireless
01.2021 - 09.2021
- Installed, set up and repaired devices and system components.
- Inspected, tested and troubleshot smartphones and tablets.
- Extended device life through preventive maintenance and skilled repairs for malfunctions.
Front Desk Associate
Kerasotes YMCA
10.2018 - 04.2019
- Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Managed guest check-in and check-out procedures, and reservations.
Education
Bachelor of Science - Management Information Systems
University of Illinois At Springfield
Springfield, IL05.2024
Associate of Arts - Computer Science
Lincoln Land Community College
Springfield, IL05.2022
Skills
- Computer skills
- Data Entry
- Work Planning
- Administrative Leadership
- Customer Service-Focused
- Decision-Making
- Computer hardware troubleshooting
Languages
Arabic
Professional Working
Timeline
Real Estate Manager
Yafai Properties
10.2022 - Current
Business Owner
King Mobile Repair
09.2021 - 10.2022
Mobile Repair Technician
King City Wireless
01.2021 - 09.2021
Front Desk Associate
Kerasotes YMCA
10.2018 - 04.2019
Bachelor of Science - Management Information Systems
University of Illinois At Springfield
Associate of Arts - Computer Science
Lincoln Land Community College
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