Yousef Hasan
Orland Park
Summary
Dynamic Sales Manager with proven success at Napleton River Oaks Honda, specializing in sales team training and client relationship management. Expert in CRM software, I drove revenue growth through strategic initiatives and motivational coaching, enhancing team performance and customer satisfaction. Bilingual in Arabic, I excel in building rapport and achieving sales goals.
Overview
12
12
years of professional experience
Work History
Sales Manager
Napleton River Oaks Honda
01.2021 - Current
- Trained and mentored sales team to enhance performance and product knowledge.
- Developed and implemented strategic sales initiatives to drive revenue growth.
- Monitored inventory levels and coordinated with management for optimal stock availability.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Sales Associate
Napleton Valley Hyundai
02.2020 - 12.2020
- Enhanced customer engagement through personalized service and product knowledge.
- Conducted thorough vehicle presentations, highlighting features and benefits to drive sales.
- Collaborated with management on process improvements to streamline sales operations.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
Thomas Nissan Of Joliet
09.2017 - 12.2019
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Manager
Metro PCS
03.2017 - 09.2017
- Implemented systems and procedures to increase sales.
- Managed accounts to retain existing relationships and grow share of business.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Assistant Manager
Best Buy Mobile
01.2015 - 03.2017
- Implemented inventory management processes to enhance stock accuracy and reduce shrinkage.
- Enhanced visual merchandising standards, contributing to an engaging shopping experience for customers.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Manager
Stop N' Shop
06.2013 - 12.2014
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Managed cash handling responsibilities
Education
High School Diploma -
Carl Sandburg High School
Orland Park05-2012
Skills
- Sales team training
- Staff management
- Sales expertise
- Client relationship management
- CRM software
- Vendor management
- Bilingual in (Arabic)
- Sales tracking
- Goal setting
- Systems and software expertise
Languages
Arabic
Native or Bilingual
Timeline
Sales Manager
Napleton River Oaks Honda
01.2021 - Current
Sales Associate
Napleton Valley Hyundai
02.2020 - 12.2020
Sales Associate
Thomas Nissan Of Joliet
09.2017 - 12.2019
Sales Manager
Metro PCS
03.2017 - 09.2017
Assistant Manager
Best Buy Mobile
01.2015 - 03.2017
Manager
Stop N' Shop
06.2013 - 12.2014
High School Diploma -
Carl Sandburg High School