Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

YOSELIN MEDINA

Elgin ,IL

Summary

As a certified Pharmacy Technician with 2+ years of experience in the retail and Telepharmacy setting. I'm skilled in assisting the pharmacist in dispensing medication and providing exceptional customer service. I have a deep understanding of prescription processing, insurance coverage verification, and inventory management. My bilingual (Spanish/English) communication skills and ability to train new pharmacy technicians on policies and procedures make me a valuable addition to any team. I am seeking a Pharmacy Technician position that leverages my expertise and allows me to continue to provide quality healthcare services to patients.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician-Telepharmacy

VNA Health Care
04.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • type and fill prescriptions using Telepharm and QS1, coordinating with remote pharmacist for verification and patient counseling
  • Collected co-payments or full payments from customers.
  • Independently manage daily Telepharmacy operations, including opening/closing the pharmacy and ensuring workflow compliance
  • serve as a primary Spanish-English translator for patient medication discussions and clinical coordination.
  • Support 340b Program procedures ensuring compliance with eligibility, documentation and cost-efficiency standard.

Certified Pharmacy Technician

Walgreens
10.2021 - 08.2023
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Lead Cook

Saint Joseph Hospital
07.2018 - 01.2021
  • Supervised line cooks to monitor food safety and order accuracy.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Consistently met or exceeded health code standards by enforcing strict sanitation practices throughout the kitchen area.
  • Taught kitchen staff safety protocols and restaurant standards.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Education

HS Diploma -

Larkin High School
Elgin, IL
01.2008

Skills

  • Customer service
  • Insurance billing
  • HIPAA regulations
  • Medication dispensing & labeling
  • Filling prescriptions
  • bilingual: fluent in Spanish and English
  • 340b program Knowledge
  • Microsoft office and google suite
  • Prescriptions data entry
  • Prior authorization processing
  • understanding of drug interactions and allergies
  • Prescriptions data entry
  • Prior authorization processing
  • understanding of drug interactions and allergies

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Certified Pharmacy Technician-Telepharmacy

VNA Health Care
04.2023 - Current

Certified Pharmacy Technician

Walgreens
10.2021 - 08.2023

Lead Cook

Saint Joseph Hospital
07.2018 - 01.2021

HS Diploma -

Larkin High School

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