Summary
Overview
Work History
Education
Skills
Affiliations
Sonography
Languages
Accomplishments
Certification
Timeline
Generic

Yoselin Gallegos

Rockford

Summary

A hardworking medical enthusiast that offers great people skills, organized file management, and a deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Adaptable professional with a quick learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge, and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Physical Therapy Receptionist

SwedishAmerican Hospital
Rockford
03.2024 - Current
  • Prepared new patient charts with required documentation and updated existing files as needed.
  • Greeted patients, determined the purpose of the visit, and directed them to the appropriate staff.
  • Protected patients by observing strict HIPAA guidelines.
  • Managed office phone lines by checking voicemail, returning calls, and directing messages to team members.
  • Monitored office supplies inventory and placed orders when necessary.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Photocopied insurance cards, documented details, and verified patient coverage for upcoming procedures or appointments.

Phlebotomist

Rock River Valley Blood Center
Rockford
08.2023 - 03.2024
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Educated patients on specimen collection procedures and post-draw care.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
  • Screened prospective donors by conducting interviews, obtaining medical histories, and measuring vital signs.
  • Responded quickly and effectively to emergencies.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Calibrated equipment according to the manufacturer's specifications.

COVID-19 Screener

SwedishAmerican Hospital
Rockford
11.2021 - 07.2023
  • Sanitized work area and sterilized equipment and instruments to comply with protocols.
  • Assisted in distributing masks and hand sanitizers to individuals entering the facility.
  • Guided patients on the importance of following CDC guidelines for preventing the spread of COVID-19.
  • Coordinated with security personnel to manage the flow of traffic during peak screening times.

Shift Manager

Dunkin' Donuts
Rockford
07.2020 - 11.2021
  • Worked with cross-functional teams to achieve goals.
  • Provided excellent service and attention to customers when face-to-face
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Inspected work areas regularly for cleanliness and organization standards.

Education

Associate of Arts -

Rock Valley College
Rockford, IL
05-2025

High School Diploma -

Belvidere North High School
Belvidere, IL
05-2021

Skills

  • Patient care
  • Medical documentation
  • HIPAA compliance
  • Customer service
  • Office management
  • Data entry
  • Continuous improvement
  • Documentation and recordkeeping

Affiliations

I enjoy daily nature walks, especially with my dog, promoting mindfulness and well-being. Passionate about problem-solving games like puzzles, which enhance critical thinking, patience, and attention to detail.

Sonography

  • Spent a day observing professional sonographers in a clinical setting, gaining hands-on exposure to ultrasound techniques, patient care, and diagnostic imaging. Learned about different types of scans, the use of advanced equipment, and how sonographers work with physicians. This experience strengthened my passion for the field and deepened my understanding of its role in healthcare

Languages

English
Native/ Bilingual
Spanish
Limited

Accomplishments

  • College Honor Roll – Recognized for academic excellence and commitment to maintaining a high GPA.

Certification

  • CPR Certified – Trained to respond to medical emergencies and apply life-saving techniques.

Timeline

Physical Therapy Receptionist

SwedishAmerican Hospital
03.2024 - Current

Phlebotomist

Rock River Valley Blood Center
08.2023 - 03.2024

COVID-19 Screener

SwedishAmerican Hospital
11.2021 - 07.2023

Shift Manager

Dunkin' Donuts
07.2020 - 11.2021

Associate of Arts -

Rock Valley College

High School Diploma -

Belvidere North High School
Yoselin Gallegos