Summary
Overview
Work History
Education
Skills
Socials - Linkedin
Timeline
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Yoni Lieder

Account Manager // Customer Success
Herzliya

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

5
5
years of professional experience
3
3
years of post-secondary education
1
1
Language

Work History

Account Manager

Ex Co
Herzliya, TA
8 2022 - 11.2023
  • Manage portfolio of over 20 high-value clients, exceeding $100K in monthly revenue, ensuring their satisfaction and success
  • Used analytical skills to track and report on account performance metrics, providing insights for future growth opportunities
  • Lead charge in finding new clients, handling entire process from prospecting to signing, and remaining their point of contact throughout engagement
  • Proactively identify opportunities to expand client portfolios by acquiring new clients, from prospecting to contract negotiation and onboarding.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing

Customer Success Manager + Business Development

LINKURY
05.2020 - 06.2022
  • In charge of Extension Operation, ability to build and maintain long-term relationships with current customers
  • Manage portfolio of over 30 high-value clients, exceeding $100K in monthly revenue, ensuring their satisfaction and success
  • Lead charge in finding new clients, handling entire process from prospecting to signing, and remaining their point of contact throughout engagement
  • Successfully develop and monetize campaigns in order to maximize profit.

Customer Success Manager + Business Development

MARS MEDIA
07.2017 - 02.2020
  • Worked with over 20 managers to build and execute annual success plans for various accounts
  • Worked with ad operations team to optimize campaign performance, while consulting with client on campaign improvement recommendations
  • Provided consultative solutions and long-term value for partners.
  • Streamlined customer onboarding process for accelerated product adoption and increased retention rates

Education

B.A. Business and Economics -

ARIEL UNIVERSITY
Ariel
01.2014 - 04.2017

Skills

Client Relationship Management

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Socials - Linkedin

Yoni Lieder https://www.linkedin.com/in/yoni-lieder-08354b104/

Timeline

Customer Success Manager + Business Development

LINKURY
05.2020 - 06.2022

Customer Success Manager + Business Development

MARS MEDIA
07.2017 - 02.2020

B.A. Business and Economics -

ARIEL UNIVERSITY
01.2014 - 04.2017

Account Manager

Ex Co
8 2022 - 11.2023

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Yoni LiederAccount Manager // Customer Success