Yeta Tairi
Schaumburg
Summary
Skilled in sales strategies and customer service with a proven track record in property management roles. Achievements include leading teams to meet leasing targets while enhancing tenant relations through conflict resolution and performance tracking. Aiming to leverage extensive experience in team leadership and training within a sales consultant role to drive business growth and client satisfaction. Committed to applying financial management expertise to optimize operational efficiency in future endeavors.
Overview
17
17
years of professional experience
Work History
Assistant Property Manager
The Finger Companies
Schaumburg
08.2024 - Current
- Provide exceptional service to prospective and current residents, building lasting relationships to encourage renewals and referrals.
- Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
- Meet or exceed monthly leasing targets, occupancy goals, and revenue objectives.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
Leasing Director
The Finger Companies
Schaumburg
02.2022 - 07.2024
- Lead and manage leasing team to achieve occupancy and revenue targets.
- Develop an implement strategic sales and marketing plans to drive traffic, maximize lease conversions, and reduce vacancy.
- Train, coach, and mentor leasing consultants on effective sales tactics, customer service, and compliance with Fair Housing Regulations.
- Oversee lease administration, renewals, and move-in/move-out processes to ensure accuracy and resident satisfaction.
Leasing Professional
Lincoln Property Company
Des Plaines
12.2020 - 01.2022
- Processed applications from prospective tenants including conducting credit checks and verifying references.
- Assisted prospective tenants in locating available rental units that met their criteria.
- Provided ongoing customer service support to existing tenants regarding maintenance requests or other issues.
- Assisted in preparing monthly reports summarizing leasing activity for management review.
Product Specialist
Neiman Marcus
Northbrook
04.2008 - 05.2020
- Deliver an exceptional, personalized client experience that reflects the brand’s luxury standard.
- Actively engaged with clients to understand their needs and preferences, offering tailored product recommendations.
- Achieve and exceed individual and store sales goals through consultative selling and suddenly techniques.
- Stay current on product knowledge, seasonal collections, and brand history to effectively educate clients.
Education
High School Diploma -
Mather High School
Chicago, IL06-1995
Skills
- Financial management
- Customer service
- Team leadership
- Conflict resolution
- Sales strategies
- Performance tracking
- Training and coaching
- Property management
- Occupancy management
- Payment collection
Accomplishments
- Leasing Agent Of The Quarter
References
References available upon request.
Timeline
Assistant Property Manager
The Finger Companies
08.2024 - Current
Leasing Director
The Finger Companies
02.2022 - 07.2024
Leasing Professional
Lincoln Property Company
12.2020 - 01.2022
Product Specialist
Neiman Marcus
04.2008 - 05.2020
High School Diploma -
Mather High School