Yessenia Guevara
Chicago
Summary
Motivated server providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers, waitstaff, and management. Bilingual in Spanish and English, adaptable to a diverse clientele. Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
2
2
years of professional experience
Work History
Server
Americanos LLC
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Associate of Arts -
Harold Washington Community College
Externship At Esperanza Health Centers -
NIMAA
04-2025
High School Diploma -
UNO Major Hector P. Garcia, MD Charter High School
06-2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Customer service
- Team collaboration
- Quality control
- Allergy awareness
- Task prioritization
- Calm demeanor
- Patient scheduling
- Vital sign monitoring
- Patient-focused care
- Reliable team player
- Compassionate
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Americanos LLC
09.2023 - Current
Associate of Arts -
Harold Washington Community College
Externship At Esperanza Health Centers -
NIMAA
High School Diploma -
UNO Major Hector P. Garcia, MD Charter High School
Similar Profiles
Joseph PalzkillJoseph Palzkill
Expo Runner at Americanos, LLCExpo Runner at Americanos, LLC
Berenice Maytorena LoustaunauBerenice Maytorena Loustaunau
Management Assistant at Domínguez S.M.A. Servicios Migratorios Americanos.Management Assistant at Domínguez S.M.A. Servicios Migratorios Americanos.
RICARDO GALINDO DOMÍNGUEZRICARDO GALINDO DOMÍNGUEZ
U.S. Immigration Consultant. at Domínguez S.M.A. Servicios Migratorios Americanos.U.S. Immigration Consultant. at Domínguez S.M.A. Servicios Migratorios Americanos.