Yesica Flores

Supervised daily laboratory operations, ensuring compliance with safety and quality standards.

• Trained and mentored laboratory staff on best practices and operational procedures.
• Implemented process improvements to enhance workflow efficiency and accuracy of test results.
• Conducted performance evaluations, fostering professional development among team members.
• Coordinated inventory management, ensuring availability of essential supplies for laboratory operations.
• Collaborated with medical staff to streamline testing protocols and improve patient care outcomes.
• Developed and maintained standard operating procedures to uphold regulatory compliance.
• Maintained equipment and facilities in good working order.
• Worked closely with quality assurance teams to address and resolve any discrepancies or concerns related to laboratory processes, data, or results.
• Ensured accuracy in testing by maintaining rigorous quality control standards and regularly calibrating equipment.
• Prepared employee schedules according to individual needs and skills, as well as coverage requirements.
• Proficient in laboratory and patient care services within the healthcare setting.
• Process in house testing for patient care and resulting.
• Perform patient intake by obtaining and documenting vital information prior to being seen by doctors.

• Coordinated patient scheduling and managed electronic health records for efficient workflow.
• Assisted in clinical procedures, ensuring patient comfort and adherence to safety protocols.
• Conducted intake assessments and gathered patient histories to support care delivery.
• Educated patients on treatment plans and medication management to enhance compliance.
• Trained new staff on office procedures, fostering a collaborative team environment.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.